Senior Admissions Advisor - Nursing
About The Position
The Senior Admissions Advisor guides prospective students interested in healthcare careers through the application and enrollment process at American Career College. The role supports prospective students in identifying and addressing obstacles, understanding financial obligations and aid outcomes, completing enrollment requirements, and preparing for orientation. The advisor recruits and enrolls qualified applicants into programs that align with their career objectives and academic needs, using sales and marketing techniques and providing supportive, student-focused service. The position also supports Admissions Advisors and helps the Admissions team meet its goals.
Requirements
- Bachelor’s degree required.
- Experience with MS Office.
- Experience with data entry and multi-line phones.
- Ability to conduct individual or group information sessions and advise students about educational opportunities.
- Ability to self-direct, self-pace, multitask, and function well under deadline pressure and conflicting priorities.
- Ability to work in a fast-paced environment.
- Excellent customer service skills.
Responsibilities
- Handle a high volume of student inquiries and follow-up activities.
- Follow up promptly on prospective student inquiries and assigned inquiries.
- Record conversations with prospective students in Customer Relationship Management software.
- Send marketing materials to prospective students.
- Help ensure the Admissions team meets its goals.
- Assist Admissions Advisors in addressing prospective students’ obstacles, including childcare, financial problems, transportation needs, and work schedules.
- Assist with monitoring Admissions Advisors’ telephone activities and support them in achieving their goals.
- Strive to achieve higher quality assurance evaluation scores than Admissions Advisors.
- Maintain an acceptable level of prospective student referral inquiries and respond to inquiries promptly.
- Manage conversion rates, such as inquiries to appointments, to meet goals.
- Assist prospective students with completing enrollment packets.
- Verify and record prospective student information.
- Complete tuition information sheets for the Financial Aid department.
- Discuss financial obligations with prospective students and review students’ Financial Aid outcomes to determine affordability.
- Address new students’ questions and concerns and emphasize the importance of orientation.
- Recruit and enroll qualified applicants into programs suited to their career objectives and academic needs, using sales and marketing techniques that may include group presentations or events, campus tours, and on- and off-site job fairs.
- Ensure prospective students complete all required forms for enrollment and processing.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
