Senior Administrator-Instructional Design

TDS Telecom•, Remote Location

2d•$67,000 - $108,800•Onsite

About The Position

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? In your new role as Senior Administrator - Instructional Design you will be responsible for the design, development, and maintenance of a variety of training content in a variety of formats, such as instructor-led (ILT) classes (on-site and virtual), eLearning, self-serve toolkits, and videos. This position will focus on large or complex projects. The position works across the enterprise with other People Development teammates, HR Business Partners, business unit project sponsors, subject matter experts, IT technical staff, and outside vendors through all phases of a project, from assessment through implementation and evaluation.

Requirements

Bachelor's Degree (or higher) -OR- 4+ years professional work experience.
3+ years experience designing and developing blended learning programs (ILT and eLearning).
3+ years experience leading instructional design and development projects.
Experience with training needs assessment and/or performance consulting.
Demonstrated proficiency with capture, authoring, and editing tools.
Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals.
Demonstrated experience performing task analysis.
Demonstrated experience creating focused curriculums/training plans.
Excellent writing and editing skills.
Ability to work on multiple projects simultaneously, prioritizing tasks to meet key due dates.
Ability to work well with minimal supervision.
Advanced knowledge of MS Office Suite and Office 365 applications.

Responsibilities

Instructional Design and Development
Build and maintain partnerships with business unit contacts and subject matter experts (SMEs).
Write learning objectives and work with SMEs to draft content outlines.
Design and develop training, simulations, and assessment activities. Design may include prototyping, storyboards and/or scripting.
Perform testing and quality assurance on all deliverables.
Partner with facilitation specialists and business unit contacts to transition materials and programs for delivery.
Create evaluation plans to measure learner satisfaction, skill attainment, and learning transfer.
Design or revamp role-specific training curriculums, including performing task analysis.
Serve as end-to-end project manager for assigned projects, from kickoff to close. Plan project tasks and time estimates.
Performance Consulting
Work with organization leaders to identify performance gaps.
Conduct performance analysis, including gathering appropriate data and stakeholder needs. Identify root causes and provide recommendations for closing them.
Build and sustain relationships with key functional leadership and Subject Matter Experts.
Continuous Improvement
Recommend and implement new design and development processes, tools, and approaches based on continuous advancements in the learning marketplace and industry best practices.