Senior Administrative Support Specialist

Torch Technologies•Hanscom AFB, MA
•Onsite

About The Position

Torch Technologies has an exciting opportunity for a Senior Administrative Support Specialist providing support to the Command, Control, Communications, and Battle Management Division (C3BM). Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BM supports execution in many different focus areas. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space. This is a full-time position at Hanscom AFB, Bedford, MA. As a Senior Systems Engineer your duties include, but are not limited to the following: In this Advisory and Assistance Services (A&AS) role, you will provide expert-level support to Department of War (DoW) programs by assisting government leadership with decision-making, planning, and execution throughout the acquisition lifecycle. You will apply your technical and/or professional expertise to ensure compliance with applicable policies and regulations, contribute to mission success, and help deliver critical capabilities to the warfighter.

Requirements

  • U.S. Citizenship
  • Bachelor’s Degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoW OR 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight of which must be in the DoW.
  • Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
  • Experience utilizing the Defense Travel System (DTS)
  • SharePoint administration and document management
  • Calendar management and executive scheduling support
  • Meeting coordination and virtual collaboration platforms (Microsoft Teams, Zoom, WebEx)
  • Action item, suspense, and workflow tracking
  • Preparation of executive correspondence, reports, and briefing materials
  • Records management and file maintenance in accordance with DoW policies
  • Data collection, analysis, and administrative reporting
  • Experience supporting DoW acquisition or program management offices
  • Knowledge of Air Force organizational structures and administrative processes
  • Strong written and verbal communication skills
  • Exceptional organizational and time management abilities
  • Ability to manage multiple priorities and competing deadlines
  • Professional demeanor when interacting with senior military and civilian leadership
  • Strong attention to detail and accuracy
  • Excellent customer service and stakeholder engagement skills
  • Ability to work independently with minimal supervision
  • Strong problem-solving and critical-thinking abilities
  • Collaborative team player capable of working across diverse organizations
  • Ability to handle sensitive and confidential information with discretion
  • Adaptability in a fast-paced, mission-focused environment
  • Proactive mindset with a continuous process-improvement approach
  • Strong relationship-building and coordination skills
  • Ability to anticipate leadership needs and respond effectively
  • High level of professionalism, reliability, and accountability
  • Must have and be able to maintain an active Top Secret level clearance and have current SCI eligibility.

Responsibilities

  • Provide administrative and operational support to government leadership and acquisition program teams.
  • Maintain leadership awareness of mission-critical issues, priorities, and organizational initiatives.
  • Track and monitor action items, taskings, suspense dates, and program deliverables.
  • Prepare correspondence, reports, briefing materials, and official documents for leadership review and signature.
  • Coordinate and support meetings, conferences, and working groups, including scheduling, logistics, virtual meeting setup, and documentation.
  • Develop and maintain meeting records, agendas, attendance logs, minutes, and action item trackers.
  • Manage leadership calendars, conference room schedules, and organizational scheduling requirements.
  • Support video teleconferencing and online collaboration platforms, ensuring proper setup and execution.
  • Disseminate program policies, guidance, and organizational communications to internal and external stakeholders.
  • Maintain program files, records, and document repositories in accordance with organizational procedures.
  • Assist with workflow management, office operations, and process improvement initiatives.
  • Coordinate, analyze, distribute, and track organizational taskings and responses.
  • Support travel planning, coordination, and execution utilizing the Defense Travel System (DTS).
  • Respond to routine inquiries, answer telephones, and provide administrative customer support.
  • Provide recommendations to improve administrative processes, office efficiency, and organizational effectiveness.

Benefits

  • ESOP participation
  • 401(k) match
  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • flexible spending accounts
  • Health Saving Accounts
  • Health Reimbursement Accounts
  • EAP
  • education assistance
  • paid time off
  • holidays
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