Administrative Support Specialist

Harkcon Inc• US, WV
•Onsite

About The Position

Harkcon, Inc. is seeking an organized Administrative Professional to support a federal application-processing team. The successful candidate will keep records accurate, correspondence moving, and daily office activities on schedule. This position is contingent upon award of a contract to Harkcon.

Requirements

  • Experience providing administrative, records-processing, customer-service, or office support.
  • Proficiency with Microsoft Outlook, Excel, and Word, plus Adobe tools for reviewing and assembling PDF documents.
  • Ability to enter and verify data accurately, organize electronic files, and follow detailed procedures.
  • Clear written and verbal communication and ability to manage recurring tasks and changing priorities.
  • Ability to handle sensitive personal information with discretion and follow secure document-handling procedures.
  • Ability to meet applicable customer screening, facility access, information protection, and system access requirements.

Nice To Haves

  • Experience supporting a federal office, case-processing team, or regulated business environment.
  • Experience resolving record discrepancies, tracking applications, or preparing protected electronic correspondence.

Responsibilities

  • Locate, organize, upload, combine, and route electronic application files and supporting correspondence.
  • Review records for administrative discrepancies and coordinate corrections with authorized staff.
  • Track application status, respond to internal follow-up requests, and route unresolved matters to the appropriate reviewer.
  • Prepare protected email correspondence and coordinate physical mailing when needed.
  • Maintain office supplies and support daily document-processing and office activities.
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