Senior Administrative Coordinator

Capgemini • Houston, TX

3d • $78,500 - $134,800

About The Position

Capgemini is seeking a Senior Operations Specialist who provides business-focused procurement process services and continuously strives to improve them. This role participates in meeting service KPIs, executing diverse and time-sensitive activities, considering compliance, quality, and efficiency of delivery. The specialist develops relationships with local stakeholders and may lead and/or provide support to other team members in resolving operational issues within their process expertise.

Requirements

• 3 plus years of experience working within operations
• Strong communication and presentation skills, able to engage both technical and business stakeholders
• Willingness to learn and grow within a collaborative team environment
• Ability to travel to support client engagements and business development activities
• Monitor market trends and customer feedback to help enhance solutions and services

Responsibilities

• Manages and guides team members to achieve established objectives
• Provides procurement processes service delivery as per scope to meet specific KPIs
• Supports delivery of Procurement services into the Business
• Maintains a proactive working attitude towards Client/Users
• Has knowledge of the stakeholder community within the work perimeter
• Manages relationships with stakeholders
• Monitors process adherence across work perimeter and escalates concerns as needed
• Coordinates/supports junior professionals in following processes and problem-solving
• Has knowledge about cross-functional work
• Identifies, reports and participates in process improvements implementation
• Performs daily activities properly and timely in accordance with procedures and KPI targets
• Responsible for a customer-focused service towards the Stakeholders, reacting to Client/Users requests and queries in a timely fashion
• Provides subject matter expertise to other team members as needed
• Acts in alignment with overall procurement policies and processes
• Continually strives to simplify, standardize and improve processes
• Supports and executes transformation projects

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed