Senior Administrative Clerk

City of FresnoFresno, CA

About The Position

Under supervision, incumbents may provide customer service to the public and perform complex and difficult clerical duties which require applying independent judgment to situations where standard procedures may not apply. The Senior Administrative Clerk is the advanced working/lead level class in the Administrative Clerk series. Additionally, incumbents may serve as the lead direction for other clerical staff. Current vacancies exist in the Fire Department and the Department of Public Works; however, this class exists in multiple departments and the list generated from this recruitment will be used to fill future vacancies. Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months.

Requirements

  • High School diploma or GED equivalent AND two (2) years of increasingly responsible paid general clerical experience (one year defined as a minimum of 2080 hours).
  • Possession of an associate’s degree, or equivalent completion of sixty (60) semester units, from an accredited college or university AND one (1) year of increasingly responsible paid general clerical experience (one year defined as a minimum of 2080 hours).
  • A current and permanent City of Fresno employee pursuant to FMC Section 3-202 (p)(2) in the Administrative Clerk II classification.
  • Possession and continued maintenance of a valid California Driver's License may be required at time of appointment.
  • Depending on assignment, it may be required to obtain and maintain a State of California Department of Justice (Penal Code section 11102.1) background clearance to become a certified fingerprint roller within six (6) months of hire.
  • Depending on assignment, bilingual abilities may be required to meet departmental needs.
  • Eligibles certified for consideration to the Police, Fire or Airports Departments must successfully pass an extensive background investigation which may include a Computer Voice Stress Analyzer (CVSA) and/or polygraph test, and a department interview prior to employment.
  • Eligibles certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno.

Responsibilities

  • Provides administrative and technical staff assistance to departmental personnel.
  • Composes, compiles, maintains, and processes a variety of correspondence, reports, records, and specialized documents.
  • Proofreads and prepares a variety of materials and correspondence with proper English usage, formatting, terminology, spelling, grammar, and punctuation in compliance with department policies to ensure clear, concise, and comprehensive communication.
  • Enters, edits, and retrieves data through various software and programs including, but not limited to, Adobe and Microsoft Office products.
  • Processes payments for bills and fees which includes accepting and logging payments and reconciling accounts.
  • Issues, receives, and processes various applications, permits, and other forms.
  • Operates modern standard office equipment; phones, computers, printers, scanners, copy machines, and more.
  • Monitors incoming constituent service requests and dispatches City units as assigned.
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