senior administrative assistant, Starbucks Technology

Starbucks Coffee Company•Nashville, TN

1d•$29 - $44•Onsite

About The Position

Starbucks is seeking a self-driven and versatile Senior Administrative Assistant to join the Starbucks Technology team in their Nashville office. This role will provide dedicated administrative support to engineering and data science leaders. The ideal candidate will effectively manage leaders’ calendars with accuracy and attention to detail, handle confidential information with discretion, and exercise independent judgment. The position requires the ability to perform a high volume of tasks with limited direction, independently solve problems, and take on projects to improve processes. A key aspect of the role is to support building a sense of community among the teams and facilitate a joyful and engaging work environment. The role will promote productivity, support the execution of leaders’ and team goals, organize team meetings and events, and assist with travel plans and expense reports. Additionally, the Senior Administrative Assistant will partner closely with other Starbucks Technology executive assistants and the broader team to drive the rhythm of the business by aligning calendars, sharing best practices, and cascading communications.

Requirements

Curiosity for emerging AI technologies and hands-on experience using AI-powered productivity and administrative tools (e.g., Copilot, workflow automation, meeting intelligence, or digital assistants) to improve efficiency.
Adaptability - comfortable in adapting and demonstrates flexibility in responding to change.
Collaboration – a team player that exhibits professionalism and grace under pressure.
Communication - able to communicate clearly and concisely, both verbal and written.
Customer Service - has a positive and can-do attitude with the desire to take on additional responsibilities, consistently delivers high quality customer service to both internal and external stakeholders.
Organization - strong organizational skills and high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail.
Technology - proficient with Microsoft Office 365 and virtual tools, Excel, and advanced PowerPoint skills.
Time Management - able to balance multiple priorities and projects in a fast-paced environment.
Progressive administrative experience and/or Starbucks store experience (5+ years).
Experience managing calendars and email on MS Outlook (5+ years).
Project or event management (5+ years).
Fast-paced environment (5+ years).

Responsibilities

Manage leaders’ calendars with attention to accuracy, detail, and allocation of time and resources.
Handle confidential and non-routine information, exercise independent judgment and discretion in making decisions and carry out activities following general guidelines.
Perform a high volume of tasks with limited direction, independently solve problems and take on projects to improve processes.
Support building a sense of community among the teams and help facilitate a joyful and engaging work environment.
Promote productivity and support execution of leaders and team goals and objectives.
Organize team meetings and events.
Support travel plans and expense reports.
Partner closely with Starbucks Technology executive assistants and the broader team to help drive the rhythm of the business by aligning calendars, sharing best practices, and cascading communications.
Develop an understanding of Starbucks systems and culture, the business model and team structure to enable support to their leaders and teams, as well as direct requests appropriately.
Build trust with the executive and team.
Leverage strategic and big-picture thinking to predict needs and eliminate obstacles.
Partner with other assistants across Starbucks Technology and the enterprise to ensure seamless leadership support and enterprise alignment.
Exercise consistent sound judgement when managing confidential and sensitive information including executive email, leader and enterprise communications, materials, and conversations, all while understanding what information can be shared, when, how, and with whom.
Proactively and strategically manage complex calendars to drive efficiency and manage information flow by filtering distractions to enhance the executive’s productivity and focus.
Lead and organize highly complex activities including team and department events, conferences, and cross-functional meetings.
Take end-to-end ownership of projects and deliverables appropriate to achieve expected results.
Provide insight into team engagement and morale, lead team activities and provide teambuilding recommendations to your leader.
Create and share best practices with the support team to promote operational efficiencies across the department.
Coach and manage collaboration within the support team.
Be willing and able to support multiple executives backing up other admins as well as the executive assistant during times of need.
Be adept at leveraging existing and new tools, resources, and programs to achieve operational excellence for yourself and others.

Benefits

Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Sick time (accrued at 1 hour for every 25 hours worked).
Eight paid holidays.
Two personal days per year.
401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Incentivized emergency savings.
Financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources.
Access to other educational opportunities.
Backup care.
DACA reimbursement.