Senior Administrative Assistant
About The Position
A well-established, service-driven organization is seeking a Senior Administrative Assistant to serve as a central operational hub within the business. This is a high-impact role requiring someone who can seamlessly balance internal coordination, client interaction, and administrative execution in a fast-paced and sensitive environment. This position is ideal for someone who thrives wearing multiple hats, demonstrates strong business judgment, and brings both professionalism and empathy to their work. About the Role This individual will act as a key point of contact across departments while also supporting both existing and new client relationships. You’ll play a critical role in ensuring operations run smoothly, information flows efficiently, and client needs are handled with urgency and care. You’ll be stepping into a highly visible position where attention to detail, discretion, and the ability to navigate sensitive situations are essential.
Requirements
- 5+ years of experience in administrative, operations, or office management roles
- Strong business acumen with the ability to think critically and make sound decisions
- High level of professionalism, discretion, and emotional intelligence
- Ability to balance urgency with empathy, especially in sensitive situations
- Proven ability to work cross-functionally and support high-performing teams (especially sales)
- Highly organized with exceptional attention to detail
- Self-starter who can operate independently without heavy oversight
- Tech-savvy and comfortable working within CRM systems and Microsoft Office
Nice To Haves
- Bachelor’s degree (preferred)
- Experience working in environments requiring confidentiality and professionalism
- Background supporting client-facing teams or high-volume operations
Responsibilities
- Serve as the primary internal liaison across multiple departments, including close partnership with the sales team
- Act as a point of contact for clients, delivering a professional and compassionate experience
- Manage and coordinate administrative workflows, ensuring accuracy and timeliness
- Handle high-volume data entry, documentation, and record management with precision
- Support operational processes including billing, contract coordination, and vendor communication
- Prioritize competing tasks and adapt quickly in a dynamic environment
- Assist in improving processes and driving more efficient, modern workflows
Benefits
- Competitive salary: $50,000 – $60,000
- Annual performance-based bonus and salary review
- Generous PTO package + holidays
- Health, dental, and vision insurance
- 401(k) with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Senior
