Senior Administrative Assistant

City of Round Rock • Round Rock, TX

3d

About The Position

Community & Neighborhood Services works every day to strengthen connections, support vibrant neighborhoods, and empower residents to build a community they’re proud to call home. We’re looking for a Senior Administrative Assistant who embodies that same spirit—welcoming, resourceful, and excited to help others. If you enjoy working with the public, jumping into creative problem-solving, and keeping things running smoothly behind the scenes, this role might be your perfect fit. You’ll be supporting a dynamic department, assisting the director and staff, and serving as a key liaison with Human Resources on hiring processes and other personnel matters. Every day brings something different, and every interaction helps support our community’s success. Being bilingual in English and Spanish is a strong plus—we love being able to serve all our residents with warmth and clarity. Posted pay range is the starting salary. Pay rate offered is based on experience.

Requirements

• High School Diploma or equivalent
• Four (4) years of clerical or administrative support experience in a professional environment
• College credit may substitute for experience year-for-year

Nice To Haves

• Bilingual in English and Spanish
• Proficiency with Microsoft Office tools such as SharePoint, Teams, Word, Excel, and Outlook
• Strong communication and customer service skills
• Comfort working in fast-paced, community-focused settings
• Ability to explain code enforcement ordinances, timelines, and corrective actions in a manner that encourages residents to come into compliance with violations
• Experience working with the public
• Enjoying collaborative work with city teams and residents

Responsibilities

• Serving as a welcoming and dependable point of contact for residents regarding code enforcement, Community Development Block Grant (CDBG), and Neighborhood Services
• Managing departmental communication, including phone, email, and in-person inquiries
• Organizing and maintaining digital and physical documents and files
• Coordinating meetings, trainings, events, and department calendars
• Supporting special projects and preparing a variety of written materials such as letters, reports, and presentations
• Submitting facility and IT requests and providing basic technical support
• Updating webpages and maintaining data in online systems
• Acting as the department’s HR Liaison, assisting with preparing job postings, coordinating interviews, and sharing HR updates with staff

Benefits

• Your work will matter, your ideas will be valued, and your commitment to service will shine.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED