About The Position

Provides high level, more complex secretarial/administrative support to senior management employees or groups in the Bank. This role serves as a liaison between the manager and bank personnel, responding to questions and issues on departmental matters. The Senior Administrative Assistant creates non-routine correspondence and communications on behalf of the manager, and performs high-level administrative/project assignments, relieving management of day-to-day operations and ensuring smooth functioning of the department. This role also prepares and arranges business presentations, management letters, and other communications, including agendas and meeting minutes. Additionally, the Senior Administrative Assistant schedules appointments, maintains the manager's calendar, coordinates all travel arrangements, prepares disbursements and billings for approval, and maintains financial expense records. The role requires adherence to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies, and promotes an environment that supports belonging and reflects the M&T Bank brand. Maintaining M&T internal control standards, including timely implementation of internal and external audit points and any issues raised by external regulators, is also a key responsibility. Other related duties may be assigned.

Requirements

  • Associate's degree or equivalent in experience
  • 4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job

Responsibilities

  • Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters.
  • Create non-routine correspondence and communications on behalf of manager.
  • Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department.
  • Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes.
  • Schedule appointments and maintain calendar for manager.
  • Coordinate all travel arrangements.
  • Prepare disbursements and billings for approval.
  • Maintains financial expense records.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
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