Senior Administrative Assistant

Truist Bank•Charlotte, NC

15h•Onsite

About The Position

This role is an in-office position located in Charlotte, requiring attendance five days per week at the specified location. The Senior Administrative Assistant will provide comprehensive administrative support to individuals or a department. This involves performing general clerical and office duties with minimal guidance, while adhering to established procedures, methods, and practices.

Requirements

High school diploma, or equivalent education and related training
Seven years of progressively more complex clerical experience
Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
Exhibited ability to work independently
Ability to deal with complex situations which require sound judgment
Ability to operate office equipment (e.g. copier, fax)
Ability to endure light physical labor
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Nice To Haves

Associate’s degree
Working knowledge of Microsoft Access and PowerPoint
Completion of certifications that are specific to industry

Responsibilities

Prepare (key) correspondence, reports and forms.
Compose correspondence as directed. Within guidelines, may answer correspondence on own initiative.
Execute routine projects within general guidelines and instruction.
May provide workflow and problem-solving guidance to other administrative assistant levels.
Establish and maintain files and records.
Screen calls/voicemails and handle or route to appropriate people.
Arrange and handle details related to travel arrangements, expense reports, departmental budgets, meetings and appointments.
Deal discreetly with confidential information.
Can make recommendations to management based on findings.
Interact with internal and/or external customers to answer questions, research, and resolve problems that require in-depth knowledge of the function and process transactions within scope of authority.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
10 sick days (also prorated)
Paid holidays
Defined benefit pension plan (depending on the position and division)
Restricted stock units (depending on the position and division)
Deferred compensation plan (depending on the position and division)