Senior Administrative Assistant

Boston Consulting GroupAtlanta, GA
Hybrid

About The Position

Boston Consulting Group (BCG) is seeking a Senior Administrative Assistant to provide essential support to Managing Directors & Partners (MDPs) and Partners. This role is crucial for ensuring the smooth operation of the office and supporting client needs. The position involves proactive calendar management, coordinating travel, managing case team logistics, processing timesheets and expenses, and supporting internal commitments. BCG is a global strategy consulting firm known for its collaborative approach and commitment to client success. The company has been recognized for its positive work environment. This role begins with a 60-day in-office onboarding period, after which a hybrid work model is adopted, allowing for flexibility between office and remote work.

Requirements

  • Bachelor's degree, strongly preferred.
  • Demonstrated customer service experience.
  • Minimum of 2 years of experience in a fast-paced environment, supporting executives, strongly preferred.
  • High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of service.
  • Strong intellectual curiosity – a hunger and desire to always be learning, experiencing and growing.
  • Insightful – drives the business forward by connecting the dots.
  • Organized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner.
  • Sweats the small stuff – strong attention to detail and accuracy, particularly when under pressure.
  • Relationship-oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to help build trust, open doors, and create opportunity.
  • Team player – proactively seeks opportunities to help others; will go above and beyond in order to get the job done.
  • Lives and breathes our values – open and inclusive to all members of the team and support them as equals.
  • Committed to improving the status quo – willing to ask questions or make suggestions.
  • Good judgment – highly professional and diplomatic, knows when to ask for help or advice, is perceptive and practical.
  • Trustworthy – able to handle confidential information.
  • Flexibility – doesn't get frustrated by priorities changing; open to feedback, adjusts to different working styles; embraces new ways of working in a hybrid environment.
  • Self-motivated – a "can-do" attitude with an entrepreneurial spirit and a desire to take on an increasing level of responsibilities.
  • Passion – hone your “superpower” and bring your true authentic self to work.

Nice To Haves

  • Proactive calendar management in a fast-paced, high volume, and ever-changing client service environment.
  • Organizing and scheduling client and internal meetings and events.
  • Coordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation.
  • Processing timesheets and expenses on a timely basis.
  • Assisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/binding.

Responsibilities

  • Scheduling and rescheduling meetings.
  • Booking and unbooking travel.
  • Managing case team logistics.
  • Keeping track of time and expenses.
  • Supporting administrative aspects of MDP and Partners’ internal commitments (practice area activities, BCG leadership committees, recruiting, etc.).
  • Building effective working relationships with key stakeholders including MDPs, Partners, Clients, their Assistants, EA and AA peers, and BST peers and internal resources.
  • Proactively leaning in to support high leverage activities for MDPs and Partners, such as assisting with account planning, client relationship management, conducting research, and preparing client team materials.
  • Acting as a thought partner and trusted advisor to MDPs, Partners, their teams and others at BCG.
  • Keeping stakeholders informed of critical information.
  • Guiding stakeholders toward making right decisions about use of time.
  • Taking initiative to bring things "from the back burner to the front burner" for customers.
  • Performing other duties as assigned or required, including some personal support for MDPs.

Benefits

  • Total compensation includes base salary, annual discretionary performance bonus, retirement contribution, and a market-leading benefits package.
  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
  • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
  • Dental coverage, including up to $5,000 in orthodontia benefits.
  • Vision insurance with coverage for both glasses and contact lenses annually.
  • Reimbursement for gym memberships and other fitness activities.
  • Fully vested retirement contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan.
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year.
  • Paid sick time on an as needed basis.
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