Senior Administrative Assistant Neurosurgery

University Hospitals•Cleveland, OH

About The Position

Performs a variety of administrative tasks to support one or more leaders. Maintains an organized and efficient working environment. Requires a proactive approach to the role and is resourceful in problem solving.

Requirements

High School Equivalent / GED (Required)
5+ years experience in an administrative position (Required)
Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
Notable client service, communication and relationship building skills. (Required proficiency)
Ability to function independently and as a team player in a fast-paced environment. (Required proficiency)
Must have strong written and verbal communication skills. (Required proficiency)
Excellent typing skills. (Required proficiency)
Demonstrated ability to use PCs, Advanced Microsoft Office suite knowledge, and knowledge of general office equipment (i.e., printers, copy machine, FAX machine, etc.). (Required proficiency)

Nice To Haves

Bachelor's Degree (Preferred)
Previous experience in hospital operations or healthcare (Preferred)
Oracle, Kronos, STATIT, PowerBI and CPM (Preferred proficiency)

Responsibilities

Provide administrative support to other leaders as requested. This includes activities such as scheduling and arranging meetings, handling telephone calls, assisting visitors, coordinating/assisting with special projects, developing power point presentations, drafting correspondence, handling specialist requests, processing office supply orders, etc.
Manage complex travel schedules; includes reserving flights and hotel rooms for multiple travel destinations utilizing assigned travel agency and online platforms. Adapts to any changes in travel reservations and makes proactive decisions based on leaders travel preferences and prepares a complete trip itinerary; ensures related expense reports are entered per UH policy.
Track staff calendars including timekeeping (Kronos) activities for the department.
Coordinate Staff Meetings and Departmental functions.
Assist with daily and weekly operational activities as well as special projects.
Provide administrative support and coordination for an extensive network of external advisors and consultants, including: scheduling on-site meetings and teleconferences; invoice review/submission using the SSI/Markview system; and logistical arrangements for travel and accommodation.
Attend pertinent meetings to take minutes and distribute as needed.
Manage reports out of STATIT, PowerBI or any additional platform to assist with the completion of leadership presentations.
Provide additional administrative support as needed within the department.
Performs other duties as assigned.
Complies with all policies and standards.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.