Senior Administrative Assistant - IT

City of Greenville • Greenville, NC

8d

About The Position

The purpose of this position is to provide highly skilled administrative support to the IT Department by performing a variety of complex administrative and general office management duties. This is accomplished by assisting the IT Department with overseeing and administering fiscal control policies and processes within the department and performing related work as required. FLSA exemption status: Non-Exempt

Requirements

• Associate's degree or higher in public or business administration, office management, or a related field
• Over three (3) years of experience in providing office and administrative support to management staff
• Knowledge of standard administrative and clerical procedures
• Knowledge of budgeting, financial, and purchasing procedures
• Knowledge of contract review and renewals
• Knowledge of copier lease agreements
• Knowledge of vendor correspondence, oral and written
• Skill in verbal and written communication
• Ability to provide varied, responsible, and often confidential secretarial and office administrative assistance to department
• Ability to operate assigned equipment, including computer equipment and various software packages
• Ability to work in a fast-paced, high-volume environment, organize work, set priorities, meet critical deadlines, and follow-up on assignments with minimal direction
• Ability to work cooperatively with City officials, other employees, and the general public
• Ability to demonstrate utilizing tact when dealing with confidential and sensitive matters
• Ability to work safely without presenting a direct threat to self or others
• Valid N.C. Driver's License

Nice To Haves

• Five (5) to ten (10) years of experience preferred
• Notary Public certification preferred but not required
• Outlook: Manage complex calendars, shared mailboxes, scheduling, and email organization
• Word: Create and format professional documents, use track changes, templates, and styles
• Excel: Build and maintain spreadsheets using formulas, charts, and pivot tables
• PowerPoint: Develop clear, visually organized presentations for technical and leadership audiences
• Teams: Coordinate virtual meetings, manage channels, share files, and support collaboration
• SharePoint/OneDrive: Organize departmental files, manage permissions, and maintain document libraries
• Power BI: Create and maintain dashboards and reports, connect to data sources, perform basic data modeling, and present insights clearly for IT and departmental decision-making

Responsibilities

• Provides administrative support to the IT leadership
• Manages departmental expenditures and purchasing, ensuring budgetary compliance
• Manages and oversees IT's interdepartmental expenses, verifying computer related purchases, and software maintenance agreements
• Provides the correct expense account when charging purchases interdepartmentally
• Manages the organization’s copier program, including evaluating lease options, assessing departmental needs, coordinating with vendors for contract renewals and equipment maintenance/replacement, and processing invoices
• Oversees the department's personnel activities by managing payroll changes, keeping accurate records, and supporting recruitment efforts
• Prepares and compiles reports as requested
• Assists and supports IT budgeting: compiling reports, tracking expenditures, and assisting with annual budget preparation and maintenance
• Manages departmental travel requests
• Performs other assigned duties as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree