IT Administrative Assistant

Lone Star National Bank • McAllen, TX

2d • Onsite

About The Position

Provides responsive administrative support to the IT Department on all administrative matters and performs related work as assigned. Assists the Chief Information Officer with a wide variety of administrative duties, including assessing, administrating and executing bank policies, processes and procedures. Assists in gathering information and reports for IT meetings. Submits purchase orders for office and building supplies for the department. Sorts and delivers mail, sends packages as needed. Submits helpdesk tickets to IT, purchasing and maintenance departments on behalf of the department. Makes photocopies, faxes documents and performs other clerical functions. Generates reports as directed. Assists with or prepares correspondence. Participates in job-specific training and other various Bank training programs as necessary. Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy. Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations. Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML.

Requirements

• High School Diploma or GED
• 1 - 2 years’ experience of bill reconciliation
• Banking experience required
• Excellent math skills
• PC, telephone, word processing and spreadsheet software are essential
• Must be a hard working team player with a professional attitude
• Good customer service, organizational, interpersonal, and verbal communication skills are necessary
• Attention to detail, accuracy and mental concentration for accurately performing tasks with frequent interruptions

Nice To Haves

• Bilingual in English and Spanish is desired

Responsibilities

• Assists the Chief Information Officer with a wide variety of administrative duties
• Assists in gathering information and reports for IT meetings
• Submits purchase orders for office and building supplies for the department
• Sorts and delivers mail, sends packages as needed
• Submits helpdesk tickets to IT, purchasing and maintenance departments on behalf of the department
• Makes photocopies, faxes documents and performs other clerical functions
• Generates reports as directed
• Assists with or prepares correspondence
• Participates in the job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML

Benefits

• Participates in the job specific training and other various Bank training programs, as necessary
• All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function.
• Encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED