Senior Administrative Analyst (Technology Procurement Analyst) - ITS (SPFUC) - 1823

City and County of San Francisco • San Francisco, CA

1d • Hybrid

About The Position

The Senior Administrative Analyst will perform advanced professional-level analytical and program management work supporting technology procurement and contracting within the San Francisco Public Utilities Commission’s Information Technology Services (ITS) Division. The position leads procurement operations, vendor and contract management, administrative workflow improvements, and technology asset initiatives, including the transition of SFPUC’s enterprise printer services. Working with ITS leadership, City procurement agencies, vendors, and operational divisions, the analyst examines complex procurement and operational issues, develops recommendations, and implements improvements to efficiency, transparency, cost-effectiveness, and compliance with City requirements. The role requires independent judgment and leadership of complex, cross-functional initiatives.

This is a hybrid position that currently requires four days per week in the office and allows one remote workday per week. The appointment is Temporary Exempt, at the discretion of the Appointing Officer, and may not exceed 36 months.

Requirements

• Possession of a baccalaureate degree from an accredited college or university and three years of full-time-equivalent experience performing professional-level analytical work. Qualifying work includes analysis, development, administration, and reporting in major organizational programs and functions involving budgets, contracts, grants, policy, or related functional areas.
• A graduate degree (Master’s degree or higher) with major coursework in a relevant subject area may substitute for one year of required experience.
• Additional qualifying experience may substitute for the required degree on a year-for-year basis, up to a maximum of two years. Thirty semester units or 45 quarter units equal one year.
• Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
• Applicants may be required to provide verification of qualifying education and experience during recruitment and selection.

Nice To Haves

• At least two years of full-time procurement experience involving contract lifecycle management and preparation and management of competitive solicitations.
• Experience preparing and managing competitive solicitations such as RFPs, RFQs, and RFIs, and coordinating evaluation panels or scoring processes.
• Experience with contract lifecycle management, including drafting contracts, routing them for approval, monitoring vendor compliance, and maintaining audit-ready records.
• Strong analytical, organizational, and project management skills, including the ability to track multiple concurrent procurements and deadlines.
• Excellent written and verbal communication skills, including experience preparing reports, scopes of work, and vendor communications.
• Proficiency with enterprise financial or procurement systems such as PeopleSoft, Oracle, or SAP, and Microsoft 365 applications.

Responsibilities

• Lead assessment and transition of SFPUC’s enterprise printer services, including analysis of a fleet of more than 300 printers, usage patterns and operational needs; develop cost and utilization analyses; and coordinate vendor selection and managed print services implementation.
• Evaluate vendor management and contract management tools and solutions; research industry best practices, analyze system capabilities, and recommend improvements to contract lifecycle management and vendor oversight.
• Oversee administrative workflows for ITS procurement and contracting, including monitoring assignments, coordinating reviews and approvals, tracking lead times, and ensuring timely processing of RFPs, RFIs, contracts, and contract amendments.
• Lead process improvements for technology service requests, including coordinating ServiceNow request workflows and developing user training resources such as instructional guides and pre-recorded videos.
• Prepare analytical reports, briefings, and recommendations for ITS leadership on vendor performance, procurement activities, operational efficiency, and technology asset management.
• Support ITS organizational development initiatives, including mentorship, professional development, and diversity initiatives that promote an inclusive and collaborative workplace.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior