Senior ACH Product Manager

Fiserv•Alpharetta, NJ

About The Position

The Senior ACH Product Manager will help shape Fiserv’s U.S. ACH payments portfolio by defining product strategy, driving modernization, and delivering capabilities for financial institutions and their commercial customers. The role combines payments expertise and product leadership, working with technology, operations, sales, client teams, risk, and compliance to translate market and client needs into scalable solutions and measurable business outcomes. The position owns U.S. ACH strategy and roadmap development, serves as a product and market expert, and works directly with financial institutions and internal partners. It also develops business cases and investment priorities and collaborates across ACH and adjacent payment capabilities in support of a broader multi-rail money movement strategy.

Requirements

7+ years of experience in product management, payments, financial technology, treasury management, banking, or a related field.
Strong knowledge of U.S. ACH payments and the Nacha ecosystem.
Experience developing product strategies, roadmaps, and requirements for complex technology products.
Understanding of payment processing, clearing, settlement, exception processing, risk, and fraud.
Experience working with financial institutions and enterprise payment platforms.
Strong client engagement, communication, and stakeholder-management skills.
Ability to work effectively across product, technology, operations, sales, risk, and compliance teams.
Bachelor's degree or equivalent relevant experience.

Nice To Haves

Experience with enterprise or high-volume ACH processing platforms.
Knowledge of commercial banking and treasury management.
Experience with modern payment architecture, APIs, and cloud technologies.
Understanding of adjacent payment rails, including instant payments and wires.
AAP or APRP accreditation is a plus.

Responsibilities

Define and execute the U.S. ACH product strategy and roadmap, balancing client needs, market opportunities, regulatory requirements, and modernization priorities.
Serve as a product and market expert for ACH payments, including origination, receipt, returns, exceptions, settlement, risk, and fraud.
Stay current on developments across Nacha, the Federal Reserve, financial institutions, fintechs, and the broader U.S. payments ecosystem.
Partner with technology, architecture, and product owners to translate strategy into prioritized product capabilities and requirements.
Engage directly with financial institutions to understand their payments strategies, challenges, and emerging needs.
Drive modernization focused on scalability, resiliency, automation, integration, and operational efficiency.
Partner with Sales and Client Management on strategic opportunities, client retention, adoption, and growth.
Develop business cases and investment priorities based on client value, market opportunity, risk, and business impact.
Collaborate across ACH and adjacent payment capabilities to support a broader multi-rail money movement strategy.