Senior Accounts Receivable & Credit Supervisor

Hollandia Dairy•San Marcos, CA

7d•Onsite

About The Position

Hollandia Dairy is seeking a Senior Accounts Receivable & Credit Supervisor to lead and manage their Accounts Receivable and Credit team. This role involves overseeing daily operations, developing collection strategies, managing customer credit, and collaborating with various departments to resolve discrepancies. The position also requires maintaining and improving AR systems, driving process improvements, and supporting month-end close activities. This is a full-time, on-site position based in San Marcos, CA, requiring 40+ hours per week.

Requirements

5 to 10 years of progressive experience in Accounts Receivable.
4+ years supervising a team.
Strong understanding of accounting principles and practices, including billing procedures and credit control.
Ability to work across teams and manage priorities to accomplish multiple tasks.
Ability to work efficiently and accurately in an atmosphere of frequent interruption.
Interpersonal skills suited to dealing courteously and professionally with cross-functional teams and external customers.

Responsibilities

Lead and supervise the Accounts Receivable and Credit team, including workload management, training, performance reviews, and employee development.
Oversee daily AR operations, including cash applications, collections, credit management, billing support, refunds, deductions, and dispute resolution.
Develop and execute collection strategies to improve cash flow, reduce delinquency, and achieve AR performance goals.
Review aging reports, approve credit adjustments, evaluate customer credit risk, and recommend credit limits and payment terms.
Partner with Sales, Customer Service, and Accounting to resolve customer claims, chargebacks, deductions, pricing discrepancies, and account disputes.
Monitor AR metrics and develop reporting to support cash flow management and business decision-making.
Lead AR review meetings and support month-end close activities, reconciliations, and financial reporting.
Maintain and improve AR systems, customer portals, EDI processes, internal controls, and standard operating procedures.
Drive continuous process improvements to enhance efficiency, accuracy, and customer service.
Perform other duties and special projects as assigned.