Senior Accounts Executive - Shorthand for WordPress

Shorthand•Atlanta, GA

1d•Remote

About The Position

Shorthand is seeking an entrepreneurial, outbound-oriented Enterprise Account Executive to lead sales for its new WordPress-integrated publishing solution across the North American market. This role is responsible for building pipeline, opening new enterprise relationships, and driving complex consultative sales cycles with organizations that use WordPress as a strategic publishing platform. The ideal candidate will engage both business and technical stakeholders, operate autonomously across the full sales cycle, and thrive in early-stage product commercialization. The mission is to create a beautifully informed world by making it easy to create immersive reading experiences for the web.

Requirements

Proven track record of building outbound pipeline and closing enterprise SaaS deals in complex buying environments.
Comfortable prospecting into medium and large enterprises and engaging multiple stakeholder groups across marketing, content, communications, editorial, digital and web platform teams.
Demonstrated success growing strategic accounts through a combination of new business acquisition, expansion and executive relationship building.
Experience selling CMS, digital publishing, martech, DXP or related technology solutions into enterprise organizations.
Commercially driven, highly autonomous, and comfortable operating in a fast-moving environment with limited structure and high ownership.
Technically credible and confident discussing WordPress ecosystems, CMS workflows, integrations and implementation considerations with customer web and platform teams.
Ability to independently run discovery, product demonstrations and commercial conversations without relying heavily on presales or solution engineering support.
Strong consultative selling skills and ability to connect Shorthand’s platform capabilities to strategic customer objectives around content, storytelling, engagement and digital experience.
Exceptional written and verbal communication skills, with the ability to simplify complex concepts for both technical and non-technical audiences.
Ability to learn quickly, prioritize effectively, and maintain high attention to detail while managing multiple enterprise sales cycles simultaneously.
Thrives working remotely and collaboratively across distributed teams and time zones.
Brings curiosity, resilience and initiative, and enjoys helping shape go-to-market strategy for emerging products and categories.
Significant experience of successfully selling enterprise marketing solutions to CEOs, CMOs, VPs and Directors of Marketing, Content, Communications, Editorial, etc.
Experience selling into organizations using WordPress, Adobe Experience Manager, Sitecore, Contentful, Optimizely, Drupal or similar CMS/DXP platforms.
Familiarity with the WordPress ecosystem, including plugins, publishing workflows, governance and enterprise web operations.
Experience navigating technical validation processes with digital, engineering or web platform teams.
Ability to independently deliver product demonstrations and manage technical discovery conversations without dedicated presales support.
Experience introducing new products to market.
Proven track record of closing large, strategic and high quality deals.
Proven track record in direct and partner-fulfilled sales.
Technical aptitude and/or background in technology preferred.
A consultative sales style and strong experience selling solutions in a fast-paced environment.
Proven ability to sell collaboratively with multiple internal stakeholders and teams.
Proactive self-starter who does not need to be told what to do and will be resourceful to find solutions to any challenge.
Not afraid to get hands dirty, but also collaborative and consultative.
Thrives in a fast-paced and demanding environment, and possesses a high level of curiosity.
Agile, goal-oriented personality, driven to succeed and always up for a challenge!
Supportive and proactive team player.
Loves working remotely.
Tech savvy and will (and will want to) become an expert in the use of the Shorthand platform.

Responsibilities

Build and manage a disciplined outbound pipeline targeting enterprise organizations using WordPress.
Prospect into marketing, content, communications, digital experience and web platform teams within medium and large enterprises.
Develop multi-threaded relationships across both business and technical buying groups.
Create and execute strategic account plans for named target accounts.
Consult on personalized best practices across various channels, leveraging strategies and playbooks for each channel and each vertical.
Work collaboratively with Shorthand’s Customer Success, Sales, Channel Partner, Growth, Marketing, Product and Engineering teams to ensure successful sales outcomes leading to happy clients.
Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Shorthand platform while driving revenue for Shorthand; understand C-level initiatives at strategic clients and how Shorthand’s solutions map to those objectives.
Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability.
Selling products or services to clients to increase sales volume or profits for the company.
Monitoring client satisfaction with current products or services to determine if adjustments are needed.
Identifying new business opportunities with existing clients or potential clients.
Developing long-term relationships with key clients to increase sales and broaden the company’s reach within the industry.
Negotiating prices and terms of sale with clients on behalf of the company.
Contacting clients regularly to ensure they are satisfied with their purchase experience.
Developing proposals and presentations to meet clients’ needs.
Coordinating with other departments within the company to deliver high quality products and services to clients.
Following up with clients after the sale to ensure they are satisfied with their purchase.