Senior Account Supervisor, Earned Media (Tech Communications)

Zeno Group•Redwood City, CA

3d•Hybrid

About The Position

Zeno Group is hiring a Senior Account Supervisor to lead earned media strategy and execution for technology brands across consumer, enterprise, and emerging technology sectors. The role works closely with clients, account teams, and media partners to shape stories, identify opportunities, and secure coverage that strengthens reputation and supports business impact. The position also offers the opportunity to lead high-profile media programs, counsel clients, mentor team members, and help grow Zeno’s technology communications expertise.

Requirements

At least 6 years of experience in earned media, media relations, public relations, or technology communications within an agency or other fast-paced environment.
Proven success building and maintaining relationships with technology, business, and top-tier media.
Experience securing earned coverage across national, local, broadcast, print, digital, and emerging media outlets.
Strong understanding of the technology media landscape across consumer, enterprise, and B2B sectors.
Demonstrated ability to identify newsworthy stories and shape compelling narratives for media and stakeholders.
Strong writing, editing, and storytelling skills, including experience developing media materials, presentations, and strategic recommendations.
Experience counseling clients and contributing to earned media strategies and communications programs.
Strong presentation and communication skills, including experience presenting recommendations to clients and internal teams.
Strong organizational skills and experience managing multiple projects, priorities, and stakeholders.
Collaborative, solutions-oriented mindset and strong attention to detail.
Experience mentoring or supporting junior team members.
Curiosity about the evolving role of earned media, technology innovation, and the future of communications.

Nice To Haves

Experience securing executive interviews and thought leadership opportunities.
Experience supporting enterprise technology, consumer technology, AI, or emerging technology brands.
Experience contributing to new business efforts or agency thought leadership initiatives.

Responsibilities

Develop and execute earned media strategies aligned with client objectives, business priorities, and key communications moments across the technology landscape.
Help clients identify and shape compelling stories that showcase innovation, leadership, and business impact for key audiences and stakeholders.
Build and maintain relationships with technology, business, and top-tier media, and identify opportunities to generate meaningful coverage and visibility.
Support executives and spokespeople through media opportunities, including preparing messaging and facilitating successful media engagements.
Counsel clients, provide recommendations, navigate media opportunities, and support communications strategies that drive results.
Monitor media, technology, and cultural trends to identify opportunities, risks, and story angles relevant to client objectives.
Mentor junior team members and contribute to a collaborative environment.
Share media intelligence, best practices, and industry insights to strengthen the agency’s earned media capabilities.

Benefits

Medical, dental, and vision insurance with prescription plans.
Short- and long-term disability coverage.
Paid Headspace subscription and access to mental health providers and services through an employee assistance program.
Employee resource groups.
Generous vacation, paid holidays, and self-care time.
401(k) plan.
Pretax flexible spending accounts.
Tuition assistance.
Life insurance.
Free access to a certified financial coach.
Monthly ZenoFit allowance for personal activities that promote joy and health.
Bonus opportunities may be available as part of total compensation.