Senior Account Program Manager, Creative Operations

NVIDIA•Santa Clara, CA

1d•$136,000 - $218,500

About The Position

The Senior Account Program Manager is a member of NVIDIA’s Creative Operations team. You will drive the day-to-day communications and operations between the Creative staff and NVIDIA’s business units, ultimately accountable for timely delivery of quality creative product to internal clients. Excellent communication and negotiation skills are a requirement, as well as the ability to juggle many moving parts under aggressive schedules. This role will require that you drive and prioritize multiple campaign initiatives including, but not limited to: email, print, social media, mobile apps, events, video, 3D, motion graphics, online banners, and microsites/web sites. You should be able to work under a minimal amount of supervision and act as a problem solver.

Requirements

8+ years project management (high tech industry preferred)
Proven track record of managing high-volume, deadline-driven projects with multiple internal customers
Highly collaborative style capable of building and maintaining positive relationships across departments; effectively building consensus and resolving complex issues within the project team.
Experience escalating issues, making trade-offs, balancing the business need versus other constraints to maximize business benefit.
Strong analytical, digital marketing, and project management skills.
Relentless attention to detail; able to prioritize tasks in order to meet strict deadlines
Ability to look at a large-scale program at macro level and clearly communicate deliverables across a cross-functional team
Familiarity with creative, multimedia and web development processes and file formats
Excellent verbal and written interpersonal skills; comfortable interacting with people at all levels.
Team oriented; capable of working effectively in a matrix organization, and autonomously
A genuine interest or experience with AI tools (e.g., project tracking, automation platforms, data analysis tools) and a willingness to integrate them into day-to-day workflows
Bachelors degree or equivalent experience

Nice To Haves

Agency experience preferred; you love working with creative personalities

Responsibilities

Lead communications with internal clients and other cross-functional teams to help flesh out the project scope, including campaign objectives, strategy and insights, deliverable requirements, and metrics
Proactively identify and resolve potential bottlenecks and risks to ensure successful, on-time delivery.
Be accountable for shepherding projects from initial briefing to on-time delivery – including scope of work, project plans, scheduling, resource allocation, reviews, ongoing status updates, quality assurance and archiving
Closely align with internal partners to provide top-notch service to internal collaborators, set expectations on day-to-day workflow, and seek out details on potential campaigns for resource forecasts
Coordinate with external contractors as needed