Creative Operations Manager

RFG Advisory • Birmingham, AL

2d • $85,000 - $90,000 • Hybrid

About The Position

RFG Advisory is looking for a Creative Operations Manager to own the hands-on execution of our visual and multimedia output — spanning brand, graphic design, video production, podcast, UX/UI, and AI-enhanced creative workflows. This is a builder-executor role: you take direction from marketing leadership and deliver high-quality, on-brand creative at speed, with consistency and follow-through.

Requirements

• 5+ years of hands-on creative experience in graphic design, video production, or multimedia; minimum 2 years managing freelancers, vendors, or a creative team member
• Bachelor’s degree in Graphic Design, Visual Communications, Marketing, Film/Media Production, or a related field
• Proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator, InDesign), Figma, and Canva
• Working knowledge of UX/UI principles and digital design for web, email, and landing page formats
• Demonstrated use of AI creative tools (Claude, ChatGPT, or similar) in a production context
• Experience building or maintaining creative workflows, asset libraries, or production management systems
• Portfolio required — demonstrating range across brand, digital, video, and multimedia formats

Nice To Haves

• Experience in financial services, fintech, or wealth management a plus

Responsibilities

• Execute creative work across all design categories — print, digital, social, email, event, and sales enablement — in alignment with RFG’s brand guidelines, ensuring consistency and quality across corporate and advisor-facing deliverables
• Lead video and multimedia production for RFG’s content series — advisor testimonials, executive thought leadership, event recaps, and promotional campaigns — handling production personally or coordinating freelance partners as needed
• Manage all podcast creative deliverables — cover art, episode graphics, promotional assets, and distribution visuals — on schedule and to brief
• Execute UX/UI design for RFG’s digital properties, including website updates, landing pages, and email templates, applying brand standards and usability best practices
• Own the creative intake and production workflow — from brief submission through final delivery — setting turnaround timelines, implementing quality control checkpoints, and maintaining asset libraries and naming conventions
• Coordinate and manage freelance creative partners — videographers, animators, editors, and specialized designers — handling briefing, scheduling, and quality review
• Integrate AI tools into day-to-day production for image generation, video editing, template automation, and asset repurposing, and support the Graphic Designer in adopting these tools
• Track and report on core creative KPIs — ticket resolution time, asset delivery rate, revision cycles, podcast and YouTube performance — and surface insights to marketing leadership

Benefits

• Competitive salary + bonus pool
• Generous PTO, holidays, and a Charitable Service Day
• Health, dental, vision insurance + RFG Advisory stipend
• Flexible Spending Account (Health and Dependent Care) + HSA for applicable coverage
• Lifestyle Spending Account
• 401(k) with Safe Harbor contribution
• Paid parental leave, short- and long-term disability, life insurance
• Surface Pro + home office setup
• Pet Insurance
• Continuing education and professional development support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level