Sr. Account Manager (US - Havas/Dentsu)

Netflix•New York, NY

12d•$150,000 - $210,000

About The Position

Netflix is seeking a Senior Account Manager to join its growing Netflix Ads team. The role leads pre-to-post-sale campaign execution as a strategic partner to Netflix Client Partners, collaborating with clients and sales on RFP responses, media planning, campaign execution, and delivery monitoring to ensure excellent client service. The Senior Account Manager manages key client accounts, serves as a subject-matter expert for the supported business, contributes to sales enablement, and assists with onboarding new hires.

Requirements

At least 5 years of experience in Account Management and/or Sales Planning in the digital media industry, focused on video advertising.
Excellent client service and relationship management skills that build trust and loyalty.
Operational excellence, including process rigor, proactive problem-solving, and strong cross-functional coordination.
Audience-driven, solutions-based media planning experience and the ability to translate client business goals into effective campaign strategies.
Experience managing deals across multiple deal types, including DIO, Programmatic Guaranteed, PMP, and Live; programmatic experience is required.
Data fluency and the ability to turn insights into data-driven storytelling that guides client investment decisions.
Proven project management skills and the ability to multitask and manage requests from various stakeholders.
Familiarity with advertising research and verification vendors such as Nielsen, iSpot, Integral Ad Science, DoubleVerify, and Kantar.
Excellent verbal and written communication skills.

Responsibilities

Partner consultatively with strategic accounts and the sales team to understand client needs and present Netflix solutions.
Make campaign activation seamless for clients and provide excellent customer service.
Lead strategic media planning for key accounts and contribute to RFP responses covering campaign packaging, pricing, and targeting.
Host weekly Pipeline & Pacing meetings with Client Partners to coordinate upcoming launches and review active campaign performance.
Host campaign kick-off meetings and work with clients to gather campaign launch assets.
Oversee advertising campaign delivery and work with clients on campaign optimization and upsell tactics.
Coordinate with Ads Operations on order implementation and technical troubleshooting.
Provide data-driven insights on campaign and measurement performance, including post-campaign wrap reports.
Navigate campaign escalations and help develop long-term solutions to prevent recurring issues.
Partner with cross-functional teams to produce custom creative assets.
Maintain in-depth knowledge of ad products, sponsorship offerings, targeting capabilities, and ad policies.
Lead and maintain Account Management training materials, build templates, and train new Account Managers in partnership with Sales Enablement.
Assist managers and partner with Sales Enablement to develop and enhance products, improve processes, and run projects or workflows.
Serve as a subject-matter expert for the assigned vertical or agency holding company.
Contribute to the monthly client billing and invoicing process with clients and Finance.

Benefits

Health plans
Mental health support
401(k) retirement plan with employer match
Stock Option Program
Disability programs
Health Savings and Flexible Spending Accounts
Family-forming benefits
Life and Serious Injury Benefits
Paid leave of absence programs
Paid time off: full-time hourly employees accrue 35 days annually for vacation, holidays, and sick time; full-time salaried employees are immediately entitled to flexible time off