Senior Account Manager

BARENTZ NORTH AMERICA LLC•Westport, CT

15d

About The Position

The Senior Account Manager is responsible for achieving profitable and sustainable growth within the assigned market and sales territory. The Senior Account Manager is a highly skilled salesperson with over 15 years’ experience. A natural hunter, they have a proven track record of exceeding sales and profit targets as well as growing market presence through new customer acquisition as well as new product opportunities and relationship building.

Requirements

Minimum 15 years of sales experience with proven ability to expand profitability of a sales territory and exceed targets within the industry (required)
Minimum 5 years of experience in managing a team of remote direct reports
Experience using industry related technologies and equipment
A thorough understanding of the industry in assigned region, with established supplier relationships
Strong commercial acumen, with experience of successfully developing and implementing innovative sales strategies
Strong ability to commercialize technical aspects of products and convey these to your customers
Flexible approach to dealing with both suppliers and customers to ensure delivery of objectives
Strong prioritization of customers for the delivery of excellent service, with pro-active and supportive attitude
Experience with Customer Relationship Management (CRM) software
Must have a valid driver’s license and evidence of insurability
Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
Ability and desire to develop meaningful/productive business relationships at all levels
Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed
Software knowledge of Microsoft Office including Outlook, Word, Excel and Power Point
Must be able to effectively prioritize work assignments for self and others
Demonstrated exceptional organizational, presentation, negotiation, interpersonal and communication skills
Fluent in English, a second language would be considered an asset
Strong calculation, organizational, and problem-solving skills

Nice To Haves

Master’s degree in Chemistry or other Sciences (preferred) or combination of Bachelor’s degree and relative experience
Any industry related certification (i.e., Sales Techniques, Project Management, Regulatory, Quality Management, etc.) (preferred/encouraged)
Professional Sales, Lean Six Sigma, Continuous Improvement, and Quality Systems training desired

Responsibilities

Develop and implement strategies to grow Barentz’ market presence and gross profit throughout the assigned market territory
Search relentlessly for opportunities to partner with suppliers based on customer needs and record and maintain these in Barentz’ Opportunity Pipeline system
Sustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we are making Barentz Always a better solution at all times
Deliver business results in line with agreed upon yearly sales and margin growth activities
Utilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and new
Providing technical support/expertise to existing and potential new customers, demonstrating value as part of the selling process
Incorporate appropriate sales techniques when cold calling and prospecting new customers, ensuring effective communication of Barentz’ brand and market position
Secure customer meetings (virtual and in person) with purchasing R&D, and sales and marketing at potential and existing customers
Submit pre-call plans to VP, VP Principal Management, Product Manager and Product Coordinator
Move prospects through the Barentz sales process to secure new business
Continually seek to diversify product sales portfolio by initiating new projects that use existing Barentz products or require sourcing of new products
Monthly reporting of territory sales numbers to sales management
Enter and maintain CRM data, including visit reports, projects, potentials/opportunities and price quotes in order to closely monitor and control the business
Provide regular forecast updates utilizing available forecasting tools
Provide market intelligence, including trends, competitor activity, competitor pricing and industry information as required or identified
Assist in the management of Principal business relationships, as needed
Participate in regular 1 2 1 meetings with supervisor to discuss the status of the territory’s business and growth opportunities
Communicate with other Account Managers throughout the organization to stay up to date on customers and trends
Attend (as required) and recommend participation in industry tradeshows and other events
Troubleshoot with quality personnel and customers to assist in the professional resolution of customer complaints
Interact with technical personnel and customers to determine the best products for the customer’s project
Ensure adherence to all applicable facility requirements, certifications and designations
Contribute to and support continuous improvement of our processes and systems
Seek opportunities to share best practices with the team, support staff and other divisions
Support and lead by example, following Barentz’ purpose, strategies, and values
Act legally and ethically in all professional relationships in adherence with Barentz’ culture, values and fundamentals
Contribute to an environment of trust and mutual respect
Maintain a strong commitment to teamwork and concern for others
Maintain a high level of personal responsibility and ownership
Use effective communication and listening skills
Foster an inclusive and diverse workplace where every team member feels valued and respected
Seek out and participate in ongoing growth and personal development opportunities
Embrace and promote Barentz’ learning and development culture
Duties and responsibilities may be amended at any time per business need