Senior Account Manager
About The Position
Circle Logistics is seeking a driven Senior Account Manager to join our Ann Arbor, MI team. This role operates in a cradle-to-grave brokerage environment, meaning you will be responsible for the full lifecycle of your accounts—from prospecting and securing new customers to managing freight execution and maintaining long-term client relationships. This position is ideal for someone who thrives in a high-energy sales environment, enjoys building relationships, and takes pride in owning their accounts from the first call through successful load delivery. This is a remote role to start. Once our office opens in the Ann Arbor area, the role will be an on-site position.
Requirements
- Prior B2B sales experience required, with demonstrated proficiency using CRM platforms to manage customer relationships, sales activities, and pipelines.
- Proven success in a performance- or commission-based sales environment, with a strong drive to exceed goals and maximize earning potential beyond a base salary.
- Freight brokerage experience strongly preferred, with a solid understanding of industry terminology, processes, and customer expectations.
- Ideal candidates will have previous experience in a freight brokerage Business Development or Account Executive role, along with an established network of customer relationships or a pipeline of qualified prospects that can be leveraged to build business at Circle Logistics.
Responsibilities
- Prospect and develop new shipper relationships through outbound outreach and networking
- Build and maintain a strong pipeline of freight opportunities
- Manage the full sales cycle from initial prospecting to closing new business
- Oversee day-to-day management of customer accounts and freight movements
- Coordinate with carriers and internal operations teams to ensure successful load execution
- Negotiate rates with both customers and carriers to maintain strong profit margins
- Provide exceptional customer service and proactive communication
- Grow and retain existing accounts by identifying new opportunities and expanding freight volume
- Monitor market conditions and provide strategic solutions to customers
Benefits
- Opportunity to fully own and grow your book of business
- High-performance sales environment with strong earning potential
- Supportive team culture and leadership
- Clear opportunities for professional growth and advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
