Senior Account Manager

Taylor Corporation•West Sacramento, CA

3d•$70,000 - $85,000•Onsite

About The Position

Venture Solutions is looking for an Senior Account Manager to join our team onsite in Sacramento, CA. The Sr. Account Manager role primarily serves as the owner of account success. This position is responsible for ensuring client satisfaction and revenue optimization by proactively managing the client relationship. This location adheres to the Federal Information Security Management Act (FISMA). All employees must undergo a federal background check, which requires U.S. citizenship.

Requirements

5+ years of experience
Proven ability to drive outcomes and deliver results
Skilled at translating business opportunities and converting project plans into actions and outcomes
Strong verbal and written communication skills
Ability to influence and work cross functionally
Continual focus on process improvement to drive business results
Proficiency in MS suite of apps (Outlook, Excel, OneNote, Power Point)
Ability to simultaneously manage multiple projects, tasks, and clients
Excellent organization and problem-solving skills
U.S. citizenship

Responsibilities

Work cross-functionally to coordinate business across multiple facilities to ensure efficient and effective execution of customer objectives.
Partner with internal resources to execute work across a national footprint of facilities. This will include daily communication around status, expectations and incoming projects.
Collaborate with representatives from Operations, Sales, Leadership and Support to ensure alignment on desired customer outcomes.
Provide proactive communication to our customers through daily interaction, reporting, business reviews and innovative product offerings.
Effectively translate customer expectations and requirements to internal, executable standards. This will include production support needed and delivery timelines.
Accept full ownership of service levels and the communication of these levels, both internally and externally.
Utilize market and industry expertise to present innovative ideas to meet client needs.
Provide strategic guidance by delivering critical business insights.
Assist in the preparation of sales forecast, quotes, or negotiations.
Manage business to an established revenue retention target and partner with sales to identify strategic growth opportunities.
Build strong relationships with our strategic accounts by developing trust and partnership.