Senior Account Manager, Captive Management

AIG Insurance • Mountain View, VT

12d • Onsite

About The Position

The Senior Account Manager, Captive Management provides supervisory oversight for a portfolio of captive clients, ensuring services, deliverables, and regulatory compliance requirements are met. The role leads communications with senior captive owners, service providers, and regulators, and may serve as a Director, Officer, or equivalent for captive insurance clients at the clients’ discretion. It manages, delegates, and reviews the work of Account Administrators and Coordinators, and participates in industry associations and networking.

The position oversees services for complex captive insurance companies and serves as the primary contact for more complex captives. It provides peer review and guidance to team members, leads staff development and education, and is expected to have two or more direct reports, including responsibility for their performance appraisal process. The role may also participate in hiring and fee renewal discussions, handle special client requests, and present materials at client board and committee meetings.

The role requires maintaining and developing knowledge of the captive insurance industry through media, seminars, and other resources, as well as participation on industry association committees or boards. The position is based in Boston, Chicago, or Honolulu and follows an in-office collaboration model. For Honolulu-based positions, fluency in English and Japanese is required.

Requirements

• Bachelor’s degree in Accounting.
• Captive experience.
• CPA or equivalent (such as Chartered Accountant), or CPA candidate.
• Experience preparing financial statements using Generally Accepted Accounting Principles (GAAP), or related experience.
• Ability to work effectively both independently and in a team environment to meet deadlines and satisfy client and service team manager needs.
• Demonstrated analytical thinking and ability to complete tasks independently.
• Ability to contribute to a team environment.
• Excellent organizational skills.
• Excellent Excel skills.
• Effective verbal and written communication skills.
• For positions based in Honolulu, fluency in English and Japanese.

Responsibilities

• Supervise and oversee services provided to a portfolio of complex captive insurance clients, ensuring services, deliverables, and regulatory compliance items are met.
• Serve as the primary contact for complex captive clients and lead communications with senior captive owners, service providers, and regulators.
• Manage, delegate, and review the work of Account Administrators and Coordinators.
• Provide peer review and guidance to other team members.
• Lead staff development and education, and oversee performance appraisals for two or more direct reports.
• Participate in staff hiring as needed.
• Participate in fee renewal discussions and communications.
• Handle special client requests, such as business plan changes, financial proformas, or analysis of new agreements.
• Serve as a Director and/or Officer when appropriate and present materials at client board and committee meetings.
• Maintain and develop captive insurance industry knowledge through media, seminars, and other resources.
• Participate on committees or boards with industry associations and engage in industry networking.

Benefits

• Competitive benefits package focused on health, wellbeing, financial security, and professional development.
• Position is eligible for a bonus under the applicable incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior