Senior Account Manager

Colibri Group

14d

About The Position

Colibri Group is hiring a Senior Account Manager, EDP (B2B) to retain, grow, and deepen Moreland University’s existing partnerships with school districts, charter networks, and state education agencies. Moreland University is a nationally accredited postgraduate institution supporting K–12 educators through teacher certification, advanced degrees, and professional growth. Its Educator Development Program (EDP) combines certification, mentorship, professional development, graduate education, and workforce insights to help partners strengthen educator pipelines and address staffing challenges.

This senior, client-facing position owns complex account relationships, renewal and expansion strategies, and executive-level engagement. The Account Manager will uncover partners’ workforce challenges, develop tailored EDP solutions, negotiate multi-year agreements, and align internal teams around delivery commitments. The role emphasizes strategic growth of existing partnerships rather than new-logo hunting or reactive customer support. Travel of at least 50% is required for onsite client meetings, conferences, and networking events.

Requirements

• 10+ years of account management experience owning complex, multi-stakeholder relationships.
• Direct K–12 sector experience.
• Proven record of retaining, renewing, and expanding strategic accounts, including negotiating multi-year agreements and growing revenue across multiple buying groups.
• Working knowledge of K–12 education systems, district and state-level funding, budget cycles, and procurement processes.
• Executive-level relationship-building and consultative selling skills, including uncovering needs, influencing multiple stakeholders, and creating tailored solutions.
• Strong research, account planning, proposal writing, commercial negotiation, forecasting, and executive communication skills.
• Hands-on CRM discipline and pipeline management experience.
• Bachelor’s degree required.
• Ability to travel 50% or more for onsite client meetings, conferences, and networking events.

Nice To Haves

• Higher education or public sector experience.
• Master’s degree.
• Familiarity with HubSpot or Salesforce.
• Experience with account plans, stakeholder maps, workforce research, KYC profiles, and custom EDP proposals.
• Experience with solution selling, VITO (executive-level selling), or Challenger-style approaches.
• Experience with partner business reviews, webinars, administrator forums, and education association events.

Responsibilities

• Own and expand a portfolio of existing district, charter network, and state agency partners, driving retention, renewals, EDP bookings, and multi-year contract growth.
• Create strategic account plans and stakeholder maps; lead quarterly and monthly business reviews and engage decision-makers across HR, academics, finance, procurement, and governing boards.
• Build a comprehensive know-your-customer (KYC) profile for each partner, covering leadership, governance, budgets, funding and grant opportunities, procurement requirements, workforce data, and incumbent vendors.
• Lead discovery into educator workforce needs, including teacher pipelines, uncertified or out-of-field staff, vacancies, turnover, burnout, and workforce reporting gaps.
• Partner with the B2B2C Client Engagement Account Manager to qualify EDP readiness and develop customized proposals connecting Moreland’s services to partner needs, budgets, and executive sponsorship.
• Lead pricing discussions and contract negotiations with Legal and Finance; coordinate with Admissions and Academics to align delivery expectations and program commitments.
• Build access to superintendents, cabinet leaders, and board members through internal champions; collaborate with the Chief Partnerships Officer and external advisors when executive access requires additional support.
• Work with Marketing on webinars, administrator forums, and association events that engage multiple partners; maintain accurate CRM data and review forecasts and pipeline weekly with the VP of Sales.
• Track results across expansion revenue, net revenue retention, renewal rate, EDP-qualified and contracted accounts, executive sponsorship, cohort and contract fill rates, and partner satisfaction.

Benefits

• Meaningful, long-term partnerships that help K–12 organizations build stronger educator workforces.
• Opportunity to shape customized solutions across certification, mentorship, professional development, graduate education, and workforce insights.
• Relationship-building with senior education leaders and collaboration across Sales, Marketing, Finance, Legal, Admissions, and Academics.
• Clear ownership and measurable impact on renewals, expansion, and partner success.
• Mission-driven team grounded in Love, Joy, Boldness, Teamwork, and Curiosity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior