Senior Account Manager Toyota and NEV's

Henkel group•Bowling Green, KY
•$155,000 - $170,000•Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

  • Strategic account management: Ability to translate customer priorities and market dynamics into focused account strategies and executable growth plans.
  • Commercial acumen: Strong understanding of pricing, profitability, contracts, cost drivers, working capital, and value-based selling.
  • Negotiation and influence: Proven ability to lead complex negotiations, gain alignment, and secure mutually beneficial outcomes.
  • Customer relationship management: Skill in building trusted relationships across multiple functions and seniority levels within strategic accounts.
  • Business development: Ability to identify, qualify, prioritize, and convert opportunities into sustainable, profitable growth.
  • Communication and executive presence: Clear, concise, and persuasive written and verbal communication, including presentations to senior customer and internal stakeholders.
  • Cross-functional leadership: Ability to lead through influence, align diverse teams, clarify ownership, and drive timely execution without direct authority.
  • This role requires approximately 50% travel to customer sites, Henkel locations, and other business-related destinations. There will be travel to California as well as internationally to Canada.

Responsibilities

  • Develop and maintain a comprehensive account plan covering customer priorities, growth opportunities, competitive position, decision makers, risks, and required actions.
  • Deliver sales, margin, pricing, working-capital, and portfolio objectives for assigned accounts; identify and close gaps against plan.
  • Build effective relationships across purchasing, engineering, operations, quality, finance, and senior leadership to strengthen preferred-supplier status.
  • Identify, qualify, prioritize, and convert new business opportunities; maintain an accurate opportunity pipeline and lead pursuit strategies through award and launch.
  • Lead quotations, contracts, pricing actions, cost-recovery discussions, payment terms, and other commercial agreements while protecting long-term value and compliance.
  • Translate customer requirements, future platforms, technology roadmaps, and pain points into clear internal priorities and value propositions.
  • Coordinate application engineering, product development, operations, supply chain, quality, finance, legal, and customer service to deliver commitments and resolve issues.
  • Provide commercial leadership during qualification, launch, transfer, and change-management activities, ensuring clear ownership, milestones, and customer communication.
  • Lead timely, fact-based responses to supply, quality, service, or commercial escalations; align recovery plans and maintain customer confidence.
  • Maintain accurate sales forecasts, pricing records, opportunity data, customer intelligence, and executive account updates.
  • Monitor customer strategies, industry trends, competitor activity, and market dynamics.

Benefits

  • affordable plans for medical, dental, vision and wellbeing starting on day 1
  • Paid time off including sick, vacation, holiday and volunteer time
  • flexible & hybrid work policies (depending on role)
  • vacation buy / sell program
  • 401k matching
  • employee share plan with voluntary investment and Henkel matching shares
  • annual performance bonus
  • service awards
  • student loan reimbursement
  • 12-week gender neutral parental leave (up to 20 weeks for parents giving birth)
  • fertility support
  • adoption & surrogacy reimbursement
  • discounted child and elderly care
  • scholarships
  • diverse national and international growth opportunities
  • access to thousands of skills development courses
  • tuition reimbursement
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