Senior Account Manager
About The Position
The Senior Account Manager owns Trybe’s largest and most strategic brand relationships, including enterprise and household-name brands. This high-touch role manages a focused portfolio of key accounts and serves as a strategic partner to help brands get the most out of Trybe and grow their creator programs over the long term. The role works closely with leadership, Brand Growth, Product, and Customer Experience to provide an exceptional, white-glove experience. The position is based in New York City, with in-office work required; candidates must be based in the city or willing to relocate.
Requirements
- At least 5 years of experience in account management, client services, or strategic partnerships.
- Experience managing large or enterprise consumer brands, ideally at an agency, marketplace, advertising platform, or SaaS company.
- Proven ability to retain and grow high-value accounts.
- Confidence working with senior stakeholders, with excellent communication and presentation skills.
- Strong understanding of e-commerce, DTC, and paid social performance.
- Highly organized, proactive, and comfortable in a fast-paced startup environment.
- Must be based in New York City or willing to relocate and work in-office.
Nice To Haves
- Experience at a TikTok Shop agency or managing TikTok Shop accounts.
Responsibilities
- Own a focused portfolio of Trybe’s largest brands and enterprise accounts.
- Serve as a trusted strategic partner to founders, CMOs, and senior marketing leaders.
- Lead quarterly business reviews, performance analysis, and growth planning with each brand.
- Identify opportunities to expand each brand’s creator program and advertising performance.
- Monitor account health and act early to protect and grow key relationships.
- Coordinate across Brand Growth, Product, and Customer Experience to deliver a white-glove experience.
- Bring brand feedback and market insights to leadership to help shape product and strategy.
- Help set the standard for account management and mentor teammates as the team grows.
Benefits
- Competitive compensation with an attractive base salary and performance-based bonus.
- Opportunity to take on leadership responsibilities as the team expands.
- In-person collaboration with the team, leadership, and colleagues in New York City.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
