Senior Account Manager

The Trade Desk • Chicago, IL

3h

About The Position

We are seeking a talented and driven Senior Account Manager to join The Trade Desk, a company that is revolutionizing global advertising through its media-buying platform. In this role, you will support the Client Services team in managing and growing key accounts, collaborating with internal teams to provide strategic recommendations, data-driven insights, and exceptional client service. As an expert in The Trade Desk platform, you will offer guidance to clients, provide training on new features, and contribute to enhancing the platform. If you are a proactive, analytical, and client-focused professional with a passion for online advertising, this is an opportunity to make an impact and grow within our dynamic organization.

Requirements

• Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment.
• Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions.
• Effective time management skills – ability to prioritize and meet deadlines.
• Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups.
• Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations.
• Willingness to travel alongside a team one a quarter, likely to Detroit

Nice To Haves

• 5-7+ years of consultative, client-facing work within online advertising experience preferred.
• 1-2 years of experience working within a DSP preferred (bonus points if it's The Trade Desk!)
• Bachelor’s Degree from a four-year university or equivalent years of experience preferred.
• Mentorship and/or leadership experience preferred.

Responsibilities

• Manage and grow a roster of key accounts within key global brands such as Kimberly Clark and Clorox by building strong client relationships, providing strategic recommendations and exceptional client service.
• Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies.
• Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives.
• Develop and cultivate relationships with brand and agency clients as a consultant to their business.
• Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry.
• Able to lead, not just manage tasks; think multiple steps ahead to move an account forward.
• Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform.
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees