Senior Account Manager
Influencer
•$85,000 - $95,000•Remote
About The Position
As a Senior Account Manager, you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service.
Requirements
- 5+ years working in an agency or brand within client services, influencer marketing and/or talent marketing
- Experience leading junior team members, supporting day to day training and execution, as well as long-term growth
- Alignment that you will be traveling as part of this role, being on-the-ground with clients as needed
- Experience in account management, creator management, measurement, paid media and working within a revenue organization
- Experience identifying and sourcing creator talent
- Experience in creator and/or creator agency outreach
- Experience negotiating contracts with creators, agents, managers and/or attorneys
- Experience scoping and planning content calendar based on creator rates and client KPIs
- Experience executing campaigns across many of the social platforms including TikTok, Meta (Facebook and Instagram), YouTube, Pinterest and Snap
- Experience working on multiple campaign responsibilities and projects simultaneously
- Experience in delivering post-campaign analysis presentation and reports
- Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
- Experience in revenue recognition systems and processes
- You are commercially aware, detail-oriented, organized, confident, polished, dynamic and communicate exceptionally well
- Very comfortable with spreadsheets, numbers and data analysis
- You are extremely comfortable leading client calls, presentations and conversations
- You are nimble, forward thinking, strategic and comfortable with ambiguity
- You are positive, collaborative and exude leadership qualities
Nice To Haves
- Experience and knowledge of CRM tools such as Hubspot and Salesforce is a plus
- A general understanding for the travel competitive marketplace and working with travel/hospitality brands is a plus
- Experience with designing decks is a plus
- Love for travel space is a plus
Responsibilities
- Oversee campaign execution for influencer marketing campaigns, navigating key clients and internal cross-functional teams (Impact Studio, Paid, Measurement, etc.)
- Sit within a team of client service individuals who support each other on campaign execution
- Take on client facing ownership and responsibilities alongside the Account Director and Group Account Director to help drive consistent client communication and success in post sale
- Join, lead, and support on key client meetings
- Support creators + client on-the-ground during brand trips with clients throughout the year which will require travel (ie London, Rome, San Diego, Seattle)
- Managing & working collaboratively to support new business and upsell opportunities with the client
- Support in achieving and exceeding monthly client and business KPI targets
- Lead influencer contract negotiations and management
- Support the Account Director in budget management, forecasting and tracking project cash flow, campaign spending, and cost of service. Lead development of Post Campaign Analysis reports & present to the client in partnership with Insights & Measurement team
- Continuously focus on best in class client service and output of work for our partner
Benefits
- Medical Benefits through Insperity
- Wellbeing support including EAP & Mental Health cover
- 401K with match opportunity
- 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
