Senior Account Manager

The Trade Desk•New York, NY

About The Position

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

Requirements

At least 5 years of client-facing experience required
Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment
Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions
Effective time management skills – ability to prioritize and meet deadlines
Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups
Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations

Nice To Haves

Expertise in working online advertising or a SAAS platform a plus

Responsibilities

Help lead a key Advertiser, operating as a “small business owner” to grow clients’ business
Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies
Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives
Develop and cultivate relationships with brand and agency clients as a consultant to their business
Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry
Able to lead, not just manage tasks; think multiple steps ahead to move an account forward
Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform
Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates

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