Snr Account Manager

Google•New York, NY

1d•$126,800 - $155,000•Hybrid

About The Position

Google Customer Solutions (GCS) sales teams serve as trusted advisors and competitive sellers, focusing on customer success by bringing Google’s offerings to small- and medium-sized businesses. The role works with business owners to help their companies grow and contributes to shaping innovation for customers, partners, and sellers. The Senior Account Manager builds customer relationships, learns customers’ business needs, and translates them into advertising solutions. The role owns a portfolio of medium and large businesses, develops data-driven recommendations, and pursues customer growth goals using Google advertising products. Domestic travel of more than 10% is required. The position reports to a Google office and may allow a hybrid schedule under Google policy. The US base salary range is $126,800–$155,000, with a 40% bonus target, equity, and benefits. Individual pay depends on factors including job-related skills, experience, and relevant education or training.

Requirements

Bachelor’s degree in Marketing, Business Administration, Communications, Advertising, or a related field.
Five years of progressive post-baccalaureate experience in the job offered or in an Account Manager-related occupation.
Five years of experience uncovering customer objectives through structured discovery questioning or needs analysis using consultative sales techniques.
Five years of experience handling customer objections to achieve mutually agreed outcomes or resolving sales objections.
Five years of experience applying advertising products and services to solve customer problems or developing customer solutions using online media platforms.
Five years of experience quantifying the business value of proposed solutions or performing value-based selling and return on investment (ROI) analysis.
Five years of experience crafting data-driven narratives to influence business decisions or creating data storytelling for business proposals.
Ability to travel domestically more than 10% of the time.

Responsibilities

Build and manage client relationships virtually or face to face, meeting with multiple clients daily and understanding their business issues, marketing objectives, and success metrics.
Plan for and achieve growth goals, including quarterly business growth and productivity goals, by presenting Google advertising products and solutions aligned with clients’ marketing objectives.
Own a portfolio of medium and large-size businesses by understanding growth drivers, identifying growth opportunities, managing risks, and building multi-quarter plans.
Develop forward-thinking, data-driven analyses and consultative recommendations aligned with customer goals, and quantify high-impact opportunities for presentation to customers.
Develop in-depth knowledge of how Google advertising products work and how they can help customers.
Travel domestically more than 10% of the time.