Senior Account Manager (Auto)
About The Position
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.
Requirements
- At least 5 years of client-facing experience required
- Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment
- Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions
- Effective time management skills – ability to prioritize and meet deadlines
- Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups
- Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations
Nice To Haves
- Expertise in working online advertising or a SAAS platform a plus
- Past experience in mentorship roles either personally or professionally preferred
Responsibilities
- Lead a roster of accounts, operating as a “small business owner” to grow clients’ business
- Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies
- Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives
- Develop and cultivate relationships with brand and agency clients as a consultant to their business
- Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry
- Able to lead, not just manage tasks; think multiple steps ahead to move an account forward
- Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform
- Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates
Benefits
- Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
- Retirement benefits such as a 401k plan and company match
- Short and long-term disability coverage
- Basic life insurance
- Well-being benefits
- Reimbursement for certain tuition expenses
- Parental leave
- Sick time of 1 hour per 30 hours worked
- Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
- Around 13 paid holidays per year
- Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
