Senior Account Manager - Visualization and Data Solutions

Thermo Fisher Scientific•New York, MA
•$95,000 - $142,475•Onsite

About The Position

The Senior Account Manager, Visualization and Data Solutions, drives growth and manages customer relationships across academic, research, and industrial markets in an assigned U.S. territory. Key markets include materials science, life sciences, pharmaceuticals, manufacturing, and semiconductors. The role focuses on 3D image visualization and analysis software, including Avizo and Amira, as well as the Open Inventor Toolkit. The account manager works with principal investigators, imaging facility directors, and characterization lab leaders to support research and address materials characterization, defect detection, and failure analysis needs. The position manages sales and account activities for assigned customers, develops territory strategies, and works toward booking, revenue, and business goals. It partners with product application specialists and electron microscopy commercial teams on technical demonstrations, customer engagements, and bundled solutions. The role also involves customer travel within a multi-state territory and occasional international travel for company events.

Requirements

  • Bachelor’s degree in a scientific, engineering, or business-related field, or equivalent relevant experience.
  • At least 5 years of progressive sales or account management experience selling scientific, technical, or other complex software solutions.
  • Proven track record of achieving annual sales quotas, winning new business, and growing existing customer accounts.
  • Excellent communication and presentation skills, including the ability to engage scientific audiences.
  • Strong problem-solving skills and ability to collaborate with cross-functional teams.
  • Willingness and ability to travel up to 50% within an assigned multi-state territory, with occasional international travel for company events.

Nice To Haves

  • Experience selling or supporting 3D image visualization and analysis software.
  • Experience selling into academic and research environments.
  • Experience managing strategic or complex accounts.
  • Familiarity with materials characterization techniques and advanced imaging workflows.
  • Miller-Heiman strategic and conceptual selling experience.

Responsibilities

  • Manage sales and account activities for assigned accounts, defining and driving sales strategies and achieving bookings, revenue, and business goals.
  • Own sales and account management for Visualization and Data Solutions across academic institutions, national laboratories, and industry accounts in the assigned multi-state territory.
  • Develop and execute a territory development plan to increase sales and adoption of the company’s solutions.
  • Maintain accurate quarterly booking forecasts and provide regular updates to management.
  • Partner with Product Application Specialists to deliver customer-focused technical demonstrations, workshops, and seminars.
  • Partner with Thermo Fisher electron microscopy commercial teams to drive bundled solution sales and adoption of 3D image analysis software.
  • Represent the company at relevant research and industry trade shows and conferences.
  • Manage product evaluations and proof-of-concept engagements with internal teams.
  • Stay current with advancements in scientific imaging and 3D image analysis software.

Benefits

  • Choice of national medical and dental plans and a national vision plan, including health incentive programs.
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
  • At least 120 hours of paid time off (PTO) and 10 paid holidays annually.
  • Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
  • Accident and life insurance, and short- and long-term disability in accordance with company policy.
  • Competitive 401(k) U.S. retirement savings plan.
  • Employees’ Stock Purchase Plan, with eligible colleagues able to purchase company stock at a discount.
  • May be eligible for a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
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