Senior Account Manager

Audien HearingScottsdale, AZ
Remote

About The Position

The Sr. Account Manager will own and grow key retail relationships across food, drug, mass and club channels, with a focus on driving revenue, expanding distribution, and strengthening in-store presence. This role is highly cross-functional and hands-on, requiring someone who can operate both strategically and tactically in a fast-paced, lean environment. You will be responsible for the full scope of account management, including buyer communication, forecasting, performance analysis, and cross-functional alignment. This is a high-ownership role for someone who is scrappy, self-motivated, and excited to build.

Requirements

  • 3–5 years of account management experience, preferably within drug or mass retail channels
  • Experience working with major retailers such as Walmart, Target, or similar
  • Strong category management experience, including the ability to independently pull and analyze syndicated data (Circana/IRI)
  • Solid forecasting and planning skills
  • Strong understanding of retail fundamentals, including shelf strategy, consumer behavior, and merchandising
  • P&L awareness and ability to make financially sound decisions
  • Excellent communication and presentation skills, with experience presenting to retail buyers and internal stakeholders
  • Highly organized and detail-oriented, with the ability to manage multiple accounts and priorities simultaneously
  • Collaborative and able to influence cross-functional partners without direct authority
  • Self-starter with a scrappy, business-owner mindset and comfort operating in a lean, fast-paced environment
  • Willingness to travel as needed for customer meetings

Responsibilities

  • Own day-to-day management of key retail accounts across food, drug, mass and club channels (e.g., Walmart, Target)
  • Build and maintain strong relationships with retail buyers and partners
  • Lead line reviews, sell-in presentations, and ongoing business updates with customers
  • Analyze syndicated data (Circana/IRI) and internal performance to identify opportunities and risks
  • Develop compelling, data-driven stories to support distribution, shelf placement, and promotional strategy
  • Create and manage account forecasts in partnership with demand planning and supply chain
  • Monitor and manage account performance against sales targets and KPIs
  • Collaborate cross-functionally with supply chain, operations, marketing, and finance to ensure alignment and execution
  • Support and manage broker relationships as needed
  • Track competitive activity, category trends, and customer insights to inform strategy
  • Operate with a strong P&L mindset, understanding the financial impact of decisions
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