Senior Account Manager - Nuclear Services
About The Position
The Senior Account Manager - Nuclear Services leads customer relationships, orders, commitments, and customer strategy for the Steam Power Nuclear Services portfolio in the assigned region. The role develops customer-specific strategic plans, grows the opportunity pipeline, manages account plans, and drives orders, sales, cash, and contribution margin growth. It also leads proposal and deal strategies and coordinates with commercial, product, service, engineering, and operations teams to address customer needs and achieve business goals. The position maintains knowledge of market trends, customer requirements and outage schedules, and competitor activity; uses that knowledge to identify sales opportunities; and works to maintain customer relationships and satisfaction. The role also provides demand forecasting and pacing support to Sales Operations and Finance, and works with Marketing and Product Line teams to develop products and services. This is a remote position with travel of up to 50%.
Requirements
- Bachelor’s degree in Engineering (Mechanical, Electrical, or Nuclear preferred) or a related technical field.
- At least 5 years of experience in technical sales and/or account management within the power generation industry, specifically focusing on industrial rotating equipment.
- At least 10 years of experience in the power industry.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs or projects.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
- Ability to lead teams in a matrixed, global organizational structure.
- Ability to travel up to 50%.
Nice To Haves
- Strong understanding of nuclear steam turbine technology, lifecycle, performance upgrades, or major outage services.
- Proven track record in pipeline origination and contract negotiation for large-scale energy infrastructure projects.
- Experience driving organizational change or process improvements within a commercial team.
Responsibilities
- Support the maintenance of accurate and current project and opportunity information in NEX.
- Develop long-term strategic plans by customer to drive penetration and growth.
- Monitor and drive development of the opportunity pipeline for regional opportunities.
- Own a coordinated ‘one face to the customer’ across products and develop and own account plans.
- Drive growth in orders, sales, cash, and contribution margin.
- Formulate and execute proposal strategies that use GE’s competitive strengths to meet customer needs and business goals.
- Interface with Product Management, Commercial Operations, Customer Service Managers, Parts Fulfillment Leaders, Project Managers, and other functional groups as part of an integrated Customer Team to grow the GE Power Services Industrial Boiler and AQCS NAM business with customers in the assigned subregion.
- Drive a sales pipeline for complex, multi-offering transactions that may include parts, repairs, outage services, performance upgrades, digital solutions, and long-term service or parts agreements.
- Lead deal-strategy development and reviews with Sales, Commercial Operations, Customer Service Managers, and other functional groups as needed.
- Coordinate with Inventory Management Leaders, Repair PA Managers, Parts Fulfillment Leaders, CSRs, and engineering to improve outage planning and expand outage scopes.
- Maintain knowledge of market trends, customer strategy, profile and requirements, outage schedules, and competitor actions; share insights internally and use them to drive sales opportunities.
- Maintain ongoing customer relationships and ensure customer satisfaction.
- Provide demand forecasting and pacing support to Sales Operations and Finance.
- Work with Marketing and Product Line teams to develop new products and services for business growth.
Benefits
- Medical, dental, vision, and prescription drug coverage.
- Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
- Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services.
- GE Vernova Retirement Savings Plan with a tax-advantaged 401(k) savings opportunity, company matching contributions, and company retirement contributions.
- Access to Fidelity resources and financial planning consultants.
- Tuition assistance.
- Adoption assistance.
- Paid parental leave.
- Disability benefits.
- Life insurance.
- 12 paid holidays.
- Permissive time off.
- Sales incentive bonus eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
