Senior Account Manager, TikTok Shop
About The Position
As Senior Account Manager, TikTok Shop, you are the delivery-focused driving force behind our Social Commerce & Affiliate campaigns. You lead the end-to-end delivery of commerce campaigns across your accounts – owning day-to-day execution, affiliate programme operations, performance reporting and creator delivery – while supporting the Account Director on strategy and pitch responses. You keep delivery moving and standards high, manage the workstream through Waves, and help build strong working relationships with clients on the commerce side (Client Services owns the executive relationship). You also mentor Senior Account Executives, bringing them on through day-to-day management, training and PDPs.
Requirements
- Experience in social commerce, affiliate and/or influencer marketing delivery is crucial
- 5+ years in an agency or brand across influencer, social commerce, affiliate, performance or social
- Hands-on TikTok Shop experience (creator, seller, live shopping)
- Experience running affiliate programmes or working with networks (Impact, Awin, CJ, Rakuten, Partnerize
- Experience delivering performance reporting and post-campaign analysis, and presenting to clients
- Experience managing creators at volume across multiple live campaigns
- Comfortable reviewing creator and brand agreements, with an understanding of usage and payment terms
- High energy, highly organised, and able to prioritise quickly across several projects
- A proven team player – proactive, positive and generous in supporting others
Responsibilities
- Own the end-to-end delivery of your accounts' Social Commerce & Affiliate campaigns; be the delivery-focused engine in the Commerce team
- Build the operational backbone: timelines, creator briefs, affiliate programme setup and campaign plans
- Own day-to-day execution across TikTok Shop (creator, seller, live) and affiliate networks
- Run affiliate programme operations day to day: creator onboarding, link/code setup, tracking, CPA postbacks, commission structures and creator tiering.
- Own performance reporting and post-campaign analysis; convert GMV, AOV, CPA and ROAS data into clear insight and confidently present to clients.
- Manage campaigns via Waves and relevant social commerce/affiliate platforms, ensuring the wider team upload content accurately and creator payments are organised; oversee sampling and seeding.
- Help build and foster strong client relationships on the commerce workstream, managing expectations and sharing updates and actions (alongside Client Services).
- Assist the Sales and Client Services teams on commerce strategy, campaign tactics and pitch responses for prospective and existing clients.
- Manage day-to-day relationships with TikTok Shop and affiliate network partners (Impact, Awin, CJ, Rakuten, Partnerize).
Benefits
- Medical Benefits through Insperity
- Wellbeing support including EAP & Mental Health cover
- 401K with match opportunity
- 22 days of Paid Time Off
- Federal Holidays which can be flexed to your needs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
