Senior Account Manager, Strategic
About The Position
Drive CB Insights’ growth by expanding and deepening relationships with our most strategic clients. The Role You’ll Play: The CB Insights Senior Strategic Account Manager is responsible for managing and growing a portfolio of our highest-value enterprise accounts, including leading corporations, investors, and consultancies shaping global industries. This role blends relationship stewardship with a growth mindset: cultivating platform adoption and advocacy while identifying and driving expansion opportunities across divisions, geographies, and new use cases. You’ll operate as a trusted advisor to senior stakeholders and economic buyers, articulating ROI and strategic impact while uncovering new opportunities to embed CB Insights deeper into their workflows through our platform, data solutions, and APIs. About the Strategic Account Management Team: Our Strategic Account Management team sits at the intersection of strategy, technology, and client growth. We partner with the world’s most influential organizations to help them discover new markets, validate innovation bets, and make smarter decisions through data. The team thrives on curiosity, creativity, and commercial acumen. You’ll join a diverse group of problem solvers who combine analytical rigor with empathy, adaptability, and a relentless drive to grow our relationships and business impact.
Requirements
- Bachelor’s degree in business, economics, finance, or related field.
- At least 5 years of experience in enterprise account management, customer success, or consultative sales, ideally in SaaS or data/insights-driven businesses.
- Proven track record of retaining and expanding large enterprise accounts, with comfort in both farming and hunting motions.
- Experience managing executive-level relationships and navigating complex organizations.
- Strong commercial and negotiation skills, with ability to align value with business outcomes.
- Familiarity with data integrations, APIs, and data feed solutions.
- Expertise using CRMs (Salesforce preferred), Excel, and BI tools to track performance and communicate insights.
- Excellent communication and presentation skills; capable of influencing at senior levels.
- Highly intellectually curious, adaptable, and self-driven with a strong growth mindset.
Responsibilities
- Own and grow a portfolio of strategic accounts, driving both retention and expansion through proactive account planning and consultative engagement.
- Partner with senior stakeholders and economic buyers to demonstrate clear ROI, link insights to business outcomes, and influence long-term strategy.
- Collaborate with SDRs to identify and pursue new opportunities, referrals, and whitespace within enterprise clients.
- Sell and expand data solutions, including API integrations, data feeds, and workflow-based solutions.
- Develop and execute Strategic Account Plans, including mapping key stakeholders, setting growth goals, and tracking engagement and adoption.
- Run renewal and expansion cycles end-to-end, including negotiations, pricing discussions, and contract execution.
- Leverage data and analytics to anticipate risk, spot growth potential, and drive proactive engagement.
- Serve as a thought partner to clients, offering insights on emerging technologies, market shifts, and innovation trends.
- Continuously improve account management processes and share best practices across the Strategic Account Management team.
Benefits
- Competitive cash compensation, comprehensive healthcare coverage (PPO, HSA, and FSA options), multiple mental health resources, 401(k) with company match, annual professional development stipend, and generous paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
