Senior Account Manager, Strategic Accounts
About The Position
POLITICO’s mission is to equip influential professionals with the nonpartisan, high-impact policy intelligence they need to lead. Through our Professional Subscriptions—including POLITICO Pro, E&E News, and Agency IQ—we deliver the depth, tools, and insights that power key decisions in Washington and beyond. We’re looking for a Senior Account Manager to join our Strategic Accounts team—responsible for deepening relationships with POLITICO’s largest and most high-value customers, including major corporations and associations. As a Senior Account Manager, you will own a portfolio of 40-50 key accounts across multiple industries. You will drive account growth through strategic engagement, business acumen, and meaningful customer conversations. You’ll partner closely with a dedicated Customer Success team to deliver a best-in-class client experience—balancing vision-setting with execution.
Requirements
- 5-8+ years of experience in account management, client success, or consultative sales
- A proven track record of growing accounts through renewals, upsell, and cross-sell
- Experience successfully working cross-functionally with a Customer Success team to deliver client outcomes
- Comfort navigating complex organizations and building relationships across all levels of seniority
- Excellent written, verbal, and presentation skills
- High business and sales acumen—you know how to connect policy impact to business needs
- A strategic mindset, able to think beyond one transaction to grow long-term account value
- A growth mindset—you believe we all have room to improve, and you value ongoing coaching and development
- Proficiency with Salesforce or similar CRM tools
Responsibilities
- Build and execute strategic account plans focused on retention, upsell, and long-term expansion
- Lead high-impact conversations—both virtual and in-person—with stakeholders across customer organizations, from daily users to senior executives
- Identify opportunities for cross-sell and product adoption (POLITICO Pro US, Pro Europe, and E&E News)
- Build cross-functional partnerships to advance strategic initiatives, resolve complex account issues, and ensure alignment with evolving product and market priorities
- Develop and lead de-risking strategies to protect revenue and strengthen client value ahead of potential contractions or churn
- Partner with Customer Success to align on delivery strategy and deepen customer value
- Leverage insights from usage, account health, and industry trends to recommend relevant solutions
- Drive renewals with a focus on longer-term contracts and YoY growth targets
- Represent POLITICO with credibility and empathy, serving as a trusted advisor to client stakeholders
- Log activity and maintain pipeline hygiene in Salesforce, sharing updates with leadership as needed
Benefits
- Opportunity to work alongside top executives
- Contribute to a dynamic HR team
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
