Senior Account Manager - Specialty Pharmacy - Seattle

UnitedHealth GroupSeattle, WA
$60,000 - $130,000Remote

About The Position

Optum Specialty Pharmacy is one of the nation’s largest specialty pharmacies, supporting patients with complex, chronic, and rare conditions - including autoimmune and inflammatory conditions - through high-touch clinical care and coordinated access to therapy. As a Regional Account Manager (RAM) on the AGI Specialty team, you are the face of Optum to prescribing providers across the Seattle territory. You build trusted relationships with physician practices and their staff, uncover what stands between a patient and their prescribed therapy, and win choice prescription referral volume to our specialty pharmacy. This is a field-based sales role with full ownership of a book of business and the resources of a Fortune-5 enterprise behind you. If you are located in or near Seattle, WA, you will have the flexibility to work remotely as you take on some tough challenges. Territory includes WA and Northern Oregon.

Requirements

  • 3+ years of experience in specialty pharmacy, pharmaceutical, medical device, and/or business-to-business sales
  • Proficiency with Salesforce or a comparable CRM platform
  • Proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, and Teams)
  • Proven track record of meeting or exceeding sales and revenue goals
  • Proven, effective verbal and written communication skills
  • Proven in-person selling presence and ability to influence clinical and administrative stakeholders
  • Ability to travel throughout the assigned territory, with a valid driver’s license and access to reliable transportation
  • Currently reside in or near the Seattle, WA metropolitan area

Nice To Haves

  • Completed formal sales training (e.g., Challenger or equivalent)
  • Experience selling biologics, or in the autoimmune / inflammatory (immunology) therapeutic space
  • Specialty pharmacy or buy-and-bill / provider-administered therapy experience
  • Proven, documented experience gaining access to and building relationships with healthcare providers

Responsibilities

  • Develop and execute a territory business plan that grows specialty prescription referral volume and achieves stated revenue and growth goals
  • Engage providers and office staff through multi-modal communication - in person, phone, email, and fax - tailoring the approach to each account
  • Qualify prospects and uncover provider and practice needs to win choice prescription volume to Optum Specialty Pharmacy
  • Present the solutions and key benefits of Optum Specialty Pharmacy, including clinical, access, and patient-support capabilities, to physician offices
  • Partner with internal pharmacy, intake, clinical, and patient-access teams to ensure provider, customer, and patient expectations are met from referral through onboarding
  • Build and maintain relationships with pharmaceutical manufacturer field representatives and care teams within the territory
  • Work closely with your Regional Vice President and sales leadership to set the plan of action for top accounts and priority therapies in your territory
  • Use Salesforce (CRM), territory data, dashboards, and Optum Specialty sales and marketing tools to manage your pipeline, track activity, and grow your book of business
  • Demonstrate persistence, navigate obstacles, and create solutions that improve provider experience and accelerate patient time-to-therapy
  • Uphold the highest ethical standards and comply with all UnitedHealth Group, HIPAA, and applicable government policies and regulations

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution
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