Senior Account Manager - Healthcare (Remote Southeast NC, SC, VA)

Zebra Technologies•USA - North Carolina Offsite, NC
•$95,920 - $143,880•Remote

About The Position

The Senior Account Manager is responsible for managing complex accounts and driving strategic initiatives within the sales function. This role requires advanced solution-selling skills, a deep understanding of customers in the Healthcare vertical, and the ability to influence high-level decision-makers. The Senior Account Manager serves as a trusted advisor, delivering value-driven solutions that align with customer goals. This remote role must reside in the US, ideally within the states of North Carolina, South Carolina, Virginia or closely neighboring states. 50% travel to be expected. When submitting an application, please ensure resumes clearly showcase experience selling into the Healthcare vertical.

Requirements

  • Bachelor’s degree or equivalent experience
  • 5 + years of applicable industry experience, ideally B2B sales experience selling technology-related solutions
  • Must have experience selling into the Healthcare vertical please ensure resume clearly showcases this experience
  • Must reside in the US, ideally within the states of North Carolina, South Carolina, Virginia or closely neighboring states. 50% travel to be expected. 50% travel within those states to be expected.

Nice To Haves

  • In-depth knowledge of industry trends, customer challenges, and competitive landscape
  • Strong understanding of sales processes, negotiation techniques, and closing strategies
  • Proficient in understanding and articulating technical solutions to non-technical stakeholders
  • Excellent verbal and written communication skills to influence and engage c-suite effectively
  • Ability to address customer challenges with innovative and actionable solutions
  • Proven ability to manage multiple priorities and deliver results within tight deadlines
  • Understands policies and practices related to role and shares ideas for improvement
  • Salesforce.com experience preferred
  • Recent experience in mobility (specifically mobile computers)
  • Ability to work with data and AI to identify trends, opportunities, and insights to create customer specific strategy
  • Adaptable to new technologies and resilient in the face of changing customer/client needs
  • Apply consultative selling, needs analysis, and solution-selling techniques to propose tailored products and services that address customer challenges and deliver measurable results

Responsibilities

  • Develop and maintain a deep understanding of Zebra products, solutions, and technologies to effectively address customer needs and provide tailored recommendations
  • Manage and grow relationships with high-value customers, ensuring alignment with their long-term business objectives
  • Resolve intricate challenges that may demand innovative solutions, such as adapting existing technologies to unique applications that can be leveraged across the business in comparable scenarios
  • Accountable for achieving revenue targets, maintaining appropriate profit margins, and managing personal expenses effectively
  • Develop and present complex solutions that incorporate a wide range of products, services, and partnerships
  • Mentor and guide junior team members, sharing best practices and fostering a culture of excellence
  • Lead negotiations for large-scale deals, balancing customer needs with organizational profitability
  • Coordinate with internal departments to deliver end-to-end solutions and maintain high service standards
  • Act as a thought leader in the industry, representing the organization at key events and forums
  • Contribute to the development of business products and services while understanding and adhering to multi-business protocols

Benefits

  • healthcare
  • wellness
  • inclusion networks
  • continued learning and development offerings
  • community service days
  • traditional insurances
  • parental leave
  • employee assistance program
  • paid time off offerings
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