Senior Account Manager, Client Accounting Services

Aprio • Rockville, MD

5d • $115,000 - $160,000 • Hybrid

About The Position

Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Join Aprio's Client Accounting Services team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Senior Account Manager to join their dynamic team.
The Senior Manager, Client Accounting Services (CAS) is responsible for leading operational excellence, scalability, and advisory‑focused service delivery within the Technology CAS practice.
This role serves as a senior individual contributor and operational leader, bridging client service, internal teams, and strategic initiatives. The Operations Senior Manager plays a key role in executing practice priorities, enabling technology adoption, supporting team development, and ensuring high‑quality, consistent client outcomes.

Requirements

• Prior experience in Client Accounting Services
• Strong understanding of accounting operations, close processes, and service delivery models
• Proven ability to manage complex client relationships and internal stakeholders
• Experience driving process improvement and supporting technology adoption
• Strong organizational, communication, and problem‑solving skills
• Ability to operate effectively in a fast‑paced, evolving environment

Nice To Haves

• Experience supporting technology or eCommerce clients
• Exposure to advisory services (e.g., FP&A, dashboards, forecasting,
• analytics)
• Experience working with distributed or global teams
• Familiarity with modern accounting, workflow, and reporting platforms
• Operationally minded with strong execution focus
• Comfortable navigating ambiguity and driving clarity
• Collaborative leadership style with ability to influence without authority
• Detail‑oriented while maintaining a strategic perspective
• Client‑centric and solution‑oriented

Responsibilities

• Client Relationship Management:
• Serve as a senior point of accountability for a portfolio of Technology and eCommerce CAS clients.
• Oversee delivery of recurring accounting services, close processes, and advisory‑support work to ensure accuracy, timeliness, and consistency.
• Proactively manage client expectations, scope, risk, and service quality.
• Coordinate with tax, advisory, and specialty service teams to deliver integrated client solutions.
• Operational Leadership:
• Lead day‑to‑day operational execution for assigned teams and client portfolios.
• Drive alignment across workflow, capacity, and delivery priorities.
• Identify operational inefficiencies and implement process improvements to enhance scalability and service quality.
• Serve as an escalation point for delivery, workflow, and resourcing challenges.
• Technology & Process Enablement:
• Support evaluation, rollout, adoption, and optimization of accounting, workflow, and reporting technologies.
• Partner with internal stakeholders and vendors on demos, pilots, training, and implementation planning.
• Ensure technology and process decisions align with long‑term practice strategy and client needs.
• Advisory Enablement
• Support the evolution of Client Accounting Services toward forward‑looking advisory offerings.
• Help define advisory service standards, deliverables, and internal expectations.
• Enable teams to identify advisory opportunities and provide proactive, value‑added client insights.
• Team Leadership & Developme
• Provide guidance, coaching, and support to team members across geographies.
• Assist with onboarding, training, and ongoing development of new hires and interns.
• Contribute to discussions around team structure, role clarity, and resourcing to support growth and sustainability.
• Strategic Planning & Collaboration
• Participate in practice‑level planning, initiative execution, and progress reviews.
• Translate strategic objectives into clear, actionable plans with defined ownership and timelines.
• Collaborate closely with practice leadership, operations, advisory, and technology partners.

Benefits

• Medical, Dental, and Vision Insurance on the first day of employment
• Flexible Spending Account and Dependent Care Account
• 401k with Profit Sharing
• 9+ holidays and discretionary time off structure
• Parental Leave – coverage for both primary and secondary caregivers
• Tuition Assistance Program and CPA support program with cash incentive upon completion
• Discretionary incentive compensation based on firm, group and individual performance
• Incentive compensation related to origination of new client sales
• Top rated wellness program
• Flexible working environment including remote and hybrid options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees