Account Manager (Client Services)

HUMMEL GROUP INC•Orrville, OH

1d•Onsite

About The Position

The Account Manager is responsible for the day-to-day servicing of existing clients in tandem with the Financial Advisor. The Account Manager is responsible for developing and maintaining relationships with existing clients.

Requirements

Fundamental understanding of financial service products and markets.
Excellent communication skills.
Ability to recognize problems and recommend solutions if a follow-up item does not appear to be correct or needs further review.
Working knowledge of computer software packages, including Microsoft Word, Excel, and Outlook.
Ability to use general office equipment including a computer, calculator, typewriter, fax machine, copier, and telephone.
High School Diploma or equivalent.
Securities Industry Essentials (SIE) must be completed before start date.
Must have a current driver license and an insurable driving record.
Must pass the requirements of our broker dealer including fingerprinting and background check.
HIPAA Compliance: Employee will be responsible for following guidelines of the HIPAA Confidentiality Agreement.

Nice To Haves

One to three years of experience in the Financial Services is preferred.

Responsibilities

Conducts preparatory work for client meetings including generating financial reports and prefilling applications.
Completes assigned action items following client meetings at the request of the Financial Advisor.
Executes day-to-day service needs for existing clients.
Assists in the process of onboarding new clients by establishing new accounts, gathering necessary documentation, and updating client database.
Executes account transfer and rollover processing at the direction of the Financial Advisor.
Schedules client meetings on behalf of the Financial Advisor.
May process trades and distributions at the direction of the Financial Advisor.
May mentor other Account Managers or Assistant Account Managers.
May attend client meetings.
Other job duties as assigned.