Senior Account Executive - Boston

billups•Boston, MA

4d•Onsite

About The Position

The Senior Account Executive has a wide range of responsibilities in driving the business forward leading key clients and managing direct reports. You will also work closely with the Client Strategy Director to deliver and monitor client business plans, forecast and day to day business tasks.

Requirements

Expert knowledge of the OOH media landscape.
OOH planning experience and/or Comms planning experience working on clients that spend significantly in OOH.
Strong relationship management skills with the ability to communicate across all levels both internally and externally.
Ability to deliver the highest standard of client service levels.
Pro-active and a team player with the ability to manage people and motivate them.
Commercial mindset with the confidence to apply this within your work.
Thorough understanding of the strategy & objectives of your main accounts.
Experienced at negotiating pricing and booking campaigns.
Demonstrating knowledgeable opinion on vendor news and activity.
Experienced in resolving challenging client issues and team issues.

Nice To Haves

Mentor to colleagues and people out of the business.

Responsibilities

Leading key clients and managing direct reports.
Working closely with the Client Strategy Director to deliver and monitor client business plans, forecast and day to day business tasks.
Being responsible for the day-to-day management of the client team to ensure they are effectively servicing clients and are proactively contributing to growing client and agency business.
Ensuring you and your team are delivering on all elements of client service charters and general client servicing.
Resolving client/campaign issues as and when they arise alongside assisting/coaching your team in resolving their issues.
Working with Media Lead to set individual client KPIs and ensure they are met.
Delivering operational excellence as an individual and as part of the team, ensuring you and the team are following processes (with a view of evolving and enhancing).
Helping to manage and host internal training sessions.
Participating in defining the requirements to enhance systems/tools and having responsibility for testing them when requested.
Working with the Management Team to provide accurate client forecasts ensuring they are kept up to date with key changes to forecasted business.
Complying with all company and departmental policies and procedures.
Showcasing best practice planning to the team and monitors quality of output.
Building and holding excellent rapport and relationships with Media Owners.
Negotiating pricing and booking campaigns.
Mentoring colleagues and people out of the business.