Senior Account Executive

Health Plans Inc•Remote, US,

11d•$130,000 - $150,000•Onsite

About The Position

HPI is a unique, respected industry leader with over 44 years of experience, known for innovation and adaptability. As a third-party administrator, we offer a suite of health and benefit solutions to employers. We foster a supportive and inclusive work environment where innovation thrives, investing in our team’s growth and well-being to ensure they provide exceptional service. We are looking for people with a passion to take on challenges and contribute to ideas that make a real difference for employers and employees nationwide.

Requirements

Bachelor’s Degree or equivalent work experience
5–7 years of experience in client services or account management, preferably in the healthcare or benefits administration industry.
Proficiency in Microsoft Office, including Word, Excel, Outlook and PowerPoint
Proven ability to manage high-value client accounts and lead strategic initiatives.
Strong leadership and mentoring capabilities.
Excellent communication skills, both verbal and written.
Highly organized with the ability to manage multiple priorities and deadlines.
Analytical mindset with attention to detail and systems thinking.
Demonstrated ability to work independently and collaboratively across teams.
Commitment to confidentiality and professional integrity.

Responsibilities

Plays a strategic leadership role in managing the implementation of new client plans and overseeing the ongoing service and renewal processes for existing clients.
Coordinates benefit meetings, educational materials, and plan design communications.
Serves as a trusted advisor to group representatives and brokers.
Collaborates with internal teams to resolve complex service issues, guide plan design, and ensure seamless operations.
Mentors and supports junior team members.
Leads high-level client engagements and drives retention strategies.
Conducts in-person service meetings and fosters long-term client relationships.
Provides strategic oversight and consultation to key broker partners, guiding plan development and evolution to align with business objectives.
Oversees the implementation of new groups and manages service delivery for existing clients and brokers.
Conducts benefit meetings, produces educational materials, and resolves complex claims/service issues.
Communicates plan design and renewal changes to internal teams to ensure smooth execution.
Develops and presents customized employee/employer materials and performance reports.
Advises clients and brokers on compliance and reporting requirements related to benefit plans and federal mandates.