Senior Account Executive, Pharmacy Services
About The Position
The Senior Account Executive is responsible for both core (California) and commercial account clients in the Keenan Pharmacy Purchasing Coalition (KPPC). This includes clients participating in the KPPC via private-label programs across the country. Responsible for driving service excellence to their assigned portfolio of clients. Execute client strategy, deliver and communicate the effectiveness of Keenan Pharmacy Services, coordinate timely issue resolution and drive service excellence. Develop and maintain positive relationships with internal stakeholders, external clients and marketing partners to advance the KPPC growth and client retention strategy; have a clear understanding of client needs, goals and objectives, and provide strategic pharmacy management options in support of each; analyze pharmacy utilization data and provide clients with consultative solutions to manage and control costs. This is a remote position in the US and provides a competitive salary range of $85,000 to $110,000 annually, based on experience and qualifications.
Requirements
- Bachelor's degree and 5 or more years client coordination and/or claims management experience OR High School degree and 10 years client coordination and/or claims management experience.
- License required.
- Able and willing to travel approximately 25% of the time.
- Excellent verbal and written communication skills.
- Able to quickly determine critical issues.
Responsibilities
- Serve as the primary point of contact to manage client relationships, cross selling opportunities, and provide proactive consultation related to service opportunities.
- Understand and follow through on technical issues related to KPPC and related benefit products.
- Use consultative sales techniques to suggest new services and pharmacy products and make recommendations based on analysis of customer’s existing benefit plans, circumstances and needs.
- Prepare and deliver client contracts/amendments for assigned book of business, ensuring all documents are fully executed in a timely manner.
- Develop and maintain successful relationships with new and existing marketing partners.
- Clearly communicate and promote the value of the KPPC.
- Maintain thorough knowledge of KPPC and new benefit products.
- Deliver informative, well-organized, accurate presentations.
- Understand how to communicate difficult/sensitive information tactfully.
- Communicate legislative changes related to pharmacy benefits.
- Other duties as assigned.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
