Senior Account Director, Enterprise Tech PR

SourceCode Communications•San Francisco, CA

15h•Remote

About The Position

SourceCode is seeking a seasoned agency communications professional to serve as a Senior Account Director, leading high-profile enterprise technology and other client accounts. The role provides strategic direction and counsel to senior client executives, develops PR plans aligned with business objectives, and leads crisis communications and executive thought leadership. The Senior Account Director is accountable for account health, profitability, revenue forecasting, resource allocation, contracts, KPIs, and scopes of work. The position also leads integrated media, analyst, and social strategies; identifies opportunities for organic growth; manages and develops team members; and advances adoption of emerging PR technologies and communication channels. The role is primarily remote for candidates residing in the San Francisco Bay Area, with opportunities to collaborate in person at local co-working spaces. The company notes that its operating model may evolve to include more structured collaboration or hybrid parameters.

Requirements

Currently a Senior Account Director or an Account Director with sufficient experience to run accounts independently.
10 to 12+ years of agency communications experience.
Ability to own accounts from start to finish, including client relationships, strategy, and process.
Ability to turn general direction into a concrete plan and lead execution independently.
Experience scoping programs and managing a P&L.
Understanding of how budgets, resourcing, and team utilization affect client work.
Team-level project management skills, including maintaining oversight of team activity and coordinating work.
Ability to understand clients’ industries and technologies and translate complex topics into clear, relevant storytelling.
People leadership experience, including developing teams and handling difficult conversations and performance issues.
Based in the San Francisco Bay Area.

Nice To Haves

Existing media relationships.

Responsibilities

Provide strategic direction and counsel to senior client executives across high-profile accounts.
Develop long-term PR plans aligned with client business objectives and navigate difficult conversations or push back with clients when appropriate.
Conduct risk assessments and draft proactive communications during client crises.
Interview executives to develop thought leadership platforms and translate complex technical innovations into media-friendly narratives.
Manage account health, revenue forecasting, and resource allocation to optimize utilization and minimize over- or under-servicing.
Oversee client contracts, KPIs, and monthly and annual scopes of work.
Develop long-term media and engagement strategies across media, analyst, and social channels.
Maintain editorial quality across the client portfolio and use established relationships with Tier-1 national business and trade media.
Identify expansion opportunities with current clients to grow business organically and maintain client retention.
Manage, coach, and inspire team members; set professional goals and provide targeted training to junior and mid-level practitioners.
Address team performance issues and work with HR on performance matters, including PIPs when needed.
Lead teams in adopting emerging PR technologies and alternative communication channels.
Expand leadership capabilities into global PR management.
Keep team projects coordinated and moving across all active work.