Senior Account Director

MAP • Austin, TX

8d

About The Position

Step into the forefront of marketing brilliance as our next Account Director, where your strategic vision, tech fluency, and commercial acumen will shape the future of global brand experiences. Do you possess a deep interest in enterprise cloud solutions, CRM, loyalty programs, and the rapidly evolving agentic space? Can you comfortably bridge the gap between high-level client strategy and technical execution alongside development teams? In this role, you’ll unlock the power of cutting-edge CRM systems, enterprise cloud technology, catalysing growth for some of the world’s most recognizable global brands. If you thrive on managing complex, large-scale client relationships, speak fluent "tech language," and possess a passion for data-driven cloud services and agentic AI solutions, your leadership is the missing ingredient in our recipe for success.

Requirements

• 5-8+ years of experience in Account Management or Project Management within CRM, digital transformation, or an enterprise agency environment.
• Strong ability to speak "tech language" and a proven track record of working directly alongside developers, software engineers, and technical architects to translate vision into buildable solutions.
• Deep experience working with enterprise cloud platforms, marketing automation ecosystems, and customer data infrastructure.
• Extensive experience leading multidisciplinary teams and managing senior client stakeholders across complex global departments.
• The confidence and self-discipline to manage deadlines, technical estimates, and multi-million-dollar budgets excellently.
• Exceptional presentation and stakeholder management skills in English.

Nice To Haves

• A strong understanding of or practical experience with Agentic AI, Digital Coworkers, and modern automated workflow environments is merited but not required.

Responsibilities

• Managing global client relationships, acting as a strategic partner to drive organic business growth and continuous solution adoption.
• Producing high-quality strategic presentations for executive-level client meetings.
• Leading and developing strategic tech initiatives for major global brands.
• Focusing on enhancing sophisticated, personalized client communication strategies powered by enterprise cloud platforms and agentic technologies.
• Translating business requirements into clear, developer-ready project scopes, technical roadmaps, and profitable budgets.
• Overseeing projects within the agentic space, helping clients pilot and scale AI digital coworkers and automated enterprise workflows.
• Directly managing and mentoring a team of project managers while working in close alignment with technical architects and developers.
• Cultivating a high-performing team culture, defining clear roles, objectives, and career growth paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed